Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHARON JACKSON, PMP

Minneapolis,MN

Summary

Dedicated Certified Project Management Professional with demonstrated success installing over $3.5 million in revenue year over year.

Keen to apply new and emerging project organization techniques to increase overall performance and reporting.

Results driven with a proven record in orchestrating, planning, and implementing network refreshes and Cisco Unified Communication initiatives. Translating to increased productivity and telecom cost reductions by $500,000 a year in over 200 properties nationwide.

Skilled communicator with experience working jointly with stakeholders, customers, vendors, and internal staff to manage the operational aspects of IT projects including the discovery, scope, risks, procurement, timeline, change management, documentation, and execution of the project plan.

Overview

13
13
years of professional experience
1
1
Certification

Work History

IT Project Manager

Sammons Industrial
Dallas, TX
06.2023 - 04.2024
  • Researched, analyzed and chose the project management software, Monday.com, the IT team would be using and eventually several other departments chose it as well.
  • Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
  • Created status reports detailing progress against timeline milestones and budget constraints.
  • Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
  • Documented all processes involved in implementing IT projects according to industry standards.
  • Led entire IT program, project and portfolio endeavors involving 6 project teams.
  • Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.

Network Solutions Project Manager

CDK Global
02.2019 - 10.2022
  • Team Lead working in a matrixed project management environment specializing in SD-WAN, Cisco Phones, Security Products, and LAN/WAN Implementations
  • Managed, organized, and maintained a portfolio of over 60 network install projects including the development of project plans, adherence to project budgets, timelines, and resource requirements
  • Developed and defined the statement of work (SOW) collaborating with internal and external stakeholders to provide awareness of project status, risks and dependencies (hardware, facilities, transport, software resources) are documented and aligned for success
  • Performed Network Architecture reviews to ensure proper integration with customers’ existing network applications and infrastructure
  • Drove Network Engineering, Voice Engineers, and Field Service teams to complete installations meet project goals
  • Led client meetings surrounding the installation of contracted equipment and software
  • Initiated billing upon completion of contracted services
  • Managed contracts by working with sales to confirm contracted items fulfill the customer needs.

Sr. IT Project Coordinator

Dominium
03.2014 - 02.2019
  • Project managed and implemented a $2.1 million dollar Unified Communication solution / Cisco Enterprise phone system
  • Reviews network designs and configurations then recommends a solution to improve functionality and quality at all property offices and clubhouses
  • Hands on experience deploying large network implementations
  • Manages the IT needs for all acquisitions and new construction projects
  • Communicates in an Agile environment across all levels in a matrix organization
  • Identifies and resolves complex technical problems specifically related to network wiring and Cisco phone issues
  • Acts as the single point of contact for all ISP, Telecom, copier vendors
  • Developed the IT Structured cabling processes for all property rehabs and new construction builds
  • Broad experience working in OKTA, CUCM Administration, Active Directory, Citrix, Office 365.

Project Coordinator

WSC / Panalpina
01.2011 - 01.2013
  • Coordinated with corporate office with implementing the Cisco phone system at the Business Unit level
  • Vendor Management
  • Organized all training and staff events, onsite and offsite.

Education

Bachelor of Science -

Crown College

Associate of Arts -

Brooks Institute of Photography

Certified Professional Project Manager -

University of St. Thomas

Skills

  • Project Management
  • Project Development and Lifecycle
  • Budgeting and finance
  • Contract Management
  • Hardware Procurement
  • Risk Management
  • Process Implementation
  • Acquisitions and New Construction
  • Schedule and Timeline Management
  • Vendor Management
  • WebEx / Teams
  • Structured Network design
  • Voice and data cabling design
  • Systems and Application Integration

Certification

  • Certified Project Management Professional (PMP)

Timeline

IT Project Manager

Sammons Industrial
06.2023 - 04.2024

Network Solutions Project Manager

CDK Global
02.2019 - 10.2022

Sr. IT Project Coordinator

Dominium
03.2014 - 02.2019

Project Coordinator

WSC / Panalpina
01.2011 - 01.2013

Bachelor of Science -

Crown College

Associate of Arts -

Brooks Institute of Photography

Certified Professional Project Manager -

University of St. Thomas

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SHARON JACKSON, PMP