Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHARON JAY

Hudson,FL

Summary

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.

Overview

28
28
years of professional experience

Work History

UNIVERSAL BANKER

Truist Bank
04.2018 - 01.2024
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.

TELLER/TELLER COORDINATOR

Wells Fargo Bank
08.1998 - 03.2018
  • Fill machines with products, ingredients, money, and other supplies
  • Keep records of merchandise distributed and money collected
  • Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires
  • Make service calls to maintain and repair machines
  • Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required
  • Test machines to determine proper functioning
  • Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.

CASHIER

Walgreens
09.1995 - 08.1998
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies
  • Sell tickets and other items to customers
  • Process merchandise returns and exchanges.

Education

High School Diploma -

HUDSON HIGH SCHOOL
Hudson, FL
06.1996

Skills

  • Branch operations
  • Cash handling proficiency
  • Electronic Funds Transfer
  • Customer Needs Assessment

Timeline

UNIVERSAL BANKER

Truist Bank
04.2018 - 01.2024

TELLER/TELLER COORDINATOR

Wells Fargo Bank
08.1998 - 03.2018

CASHIER

Walgreens
09.1995 - 08.1998

High School Diploma -

HUDSON HIGH SCHOOL
SHARON JAY