Sharon Knight
Smithfield
Summary
Dynamic professional with a proven track record at Family Dollar, excelling in customer service and team leadership. Resourceful in managing inventory and implementing loss prevention strategies, achieving significant reductions in shrinkage. A dedicated team player with strong time management skills, committed to enhancing operational efficiency and fostering a positive work environment.
Overview
13
13
years of professional experience
Work History
Office Assistant
Smithfield Packing
Smithfield, VA
09.2019 - Current
- Managed daily office operations, ensuring efficiency and organization.
- Coordinated scheduling and logistics for internal meetings and events.
- Assisted in maintaining accurate records and documentation for compliance purposes.
- Implemented process improvements that enhanced workflow and reduced turnaround times.
- Oversaw inventory management, tracking supplies, and placing orders as needed.
Store Manager
Family Dollar
Newport News, VA
09.2016 - 02.2018
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Led and trained team members to enhance customer service and operational efficiency.
- Managed inventory levels, reducing stock discrepancies through effective monitoring practices.
- Implemented loss prevention strategies, minimizing shrinkage through staff training and awareness programs.
- Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
PCA
Hope in Care
Newport News, VA
04.2013 - 02.2015
- Assisted clients with daily living activities, enhancing overall well-being and independence.
- Coordinated medication schedules and administration, ensuring adherence to prescribed regimens.
- Developed strong relationships with clients and families, providing emotional support and guidance during care transitions.
- Evaluated client progress regularly, adjusting care approaches based on feedback and observed outcomes.
- Assisted patients with daily living activities, promoting independence and wellbeing.
Education
Dental Assistant - Dental
Accelerated Academy
Smithfield, VA04.2026
CPR -
Accelerated Academy
Smithfield, VA02.2026
High School Diploma -
Heritage High
Newport News, VA06.2012
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Dedicated team player
- Resourceful
Timeline
Office Assistant
Smithfield Packing
09.2019 - Current
Store Manager
Family Dollar
09.2016 - 02.2018
PCA
Hope in Care
04.2013 - 02.2015
Dental Assistant - Dental
Accelerated Academy
CPR -
Accelerated Academy
High School Diploma -
Heritage High