Summary
Overview
Work History
Education
Timeline
Generic

SHARON KUHN-LA HA

MAGNOLIA,US

Summary

Experienced server and bartender with a proven track record in fast-paced dining environments. Skilled in customer service, order management, and team collaboration. Currently seeking part-time server position to complement remote Operations Manager role in pet care industry. Committed to delivering exceptional service and enhancing guest experiences.

Overview

25
25
years of professional experience

Work History

Operations Manager

Heaven Sent Pet Care
Evanston, IL
12.2010 - Current
  • Operations Manager with over 19 years of experience in optimizing team performance and operational efficiency. Expert in strategic planning and logistics management, achieving a 27% improvement in delivery timelines and a 52% boost in operational efficiency. Passionate about fostering a collaborative work environment and leveraging skills in talent acquisition and employee wellness to drive internal growth and engagement.

Banquet Bartender and Server

Victoria Banquet Group, LLC
Chicago, Illinois
05.2003 - 06.2005
  • Delivered exceptional service as part-time banquet server and bartender for parties ranging from 25 to 350 guests until promotion to full-time sales account executive

Sales Account Executive

Victoria Banquet Group, LLC.
Chicago, IllinoisI
07.2003 - 01.2006

Sorted and fielded incoming leads for new and existing clients, surpassing seasonal marketing goals.

  • Administered sales team’s customer relationship management (CRM) portal to enhance operational efficiency.
  • Generated monthly sales summaries and presented findings to sales management staff.

Server and Bartender

Applebee's Grill + Bar
Schaumburg, Illinois
02.2002 - 04.2003
  • Part-Time Food Service Professional and Bartender

Bartender and Server

Salt Creek Golf Retreat
Nashville, IN
01.2001 - 02.2002
  • Bartending and Serving roles at golf course restaurant and bar.

Education

Bachelor of Science - Human Resources Management

University of Illinois At Urbana-Champaign
Champaign, IL
05-1997

Timeline

Operations Manager

Heaven Sent Pet Care
12.2010 - Current

Sales Account Executive

Victoria Banquet Group, LLC.
07.2003 - 01.2006

Banquet Bartender and Server

Victoria Banquet Group, LLC
05.2003 - 06.2005

Server and Bartender

Applebee's Grill + Bar
02.2002 - 04.2003

Bartender and Server

Salt Creek Golf Retreat
01.2001 - 02.2002

Bachelor of Science - Human Resources Management

University of Illinois At Urbana-Champaign
SHARON KUHN-LA HA