Sharon Landers
Employee Jimmy Johns
Maryville,TN
Summary
Dedicated food service professional with strong cash handling and customer service skills. Experienced in maintaining cleanliness and training new staff to ensure compliance with safety standards.
Overview
28
28
years of professional experience
Work History
Sandwich Maker
Jimmy Johns Sandwich Shop
04.2024 - Current
- Prepared sandwiches with precision and attention to customer specifications.
- Communicated effectively with team members to ensure timely order fulfillment during peak hours.
- Assisted in training new staff on sandwich preparation techniques and shop procedures.
- Maintained cleanliness and organization of work area to adhere to food safety standards.
Food and Beverage Attendant
SUBWAY®Restaurants
09.2011 - 01.2024
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Maintained cleanliness and organization of workstations, ensuring compliance with food safety standards.
- Assisted in training new staff on operational procedures and guest interaction protocols.
Customer Service Representative
Blount Memorial Hospital
10.1998 - 01.2011
- Resolved patient complaints through active listening and problem-solving techniques.
- Coordinated communication between departments to improve patient service experience.
- Addressed patient complaints through active listening and effective problem-solving.
- Maintained detailed records of patient interactions for quality assurance purposes.
- Handled patient payments to ensure proper transaction processing. and Facilitated insurance documentation to support patient billing..
Education
High School Diploma -
Friendsville High School
Friendsville TN05.1996
Skills
Food preparation
Food safety
Sanitation practices
Temperature monitoring
Waste reduction
Cash register operation
Cash handling
Multi-tasking
Accomplishments
received Employee of the Month at Jimmy Johns three months after hiring in.
Timeline
Sandwich Maker
Jimmy Johns Sandwich Shop
04.2024 - Current
Food and Beverage Attendant
SUBWAY®Restaurants
09.2011 - 01.2024
Customer Service Representative
Blount Memorial Hospital
10.1998 - 01.2011
High School Diploma -
Friendsville High School