Sharon L. Murphy
Spring Hill,Florida
Summary
Sales in the Retirement and Assisted Living industry have been my life for the past 26 years and I love it! I enjoy helping seniors and their families find the right community for them. Not only do I enjoy helping seniors and their families but I also enjoy educating and training staff on the importance of customer service. My goal is to obtain a position as a team member with a company with long term growth potential.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sales Director
Atria Windsor Woods/Vitality Living Hudson
11.2016 - 07.2025
- Built and maintained strong relationships with professional referral sources
- Developed trusting relationships with prospective residents and their families
- Planned and coordinated quarterly marketing and outreach events
- Conducted business-to-business development to establish key referral partnerships
- Nurtured leads and prospects through personalized follow-up via phone, email, handwritten notes, and home visits
Senior Care Counselor
Arbor Terrace at Citrus Park
06.2016 - 11.2016
- Developed trusting relationships with prospective residents and their families
- Planned and coordinated quarterly marketing and outreach events
- Conducted business-to-business development to establish key referral partnerships
- Nurtured leads and prospects through personalized follow-up via phone, email, handwritten notes, and home visits
Sales Director
Atria Park of Baypoint Village
01.2016 - 06.2016
Community Sales Director
Atria Windsor Woods
10.2010 - 01.2016
- Developed trusting relationships with prospective residents and their families
- Planned and coordinated quarterly marketing and outreach events
- Conducted business-to-business development to establish key referral partnerships
- Nurtured leads and prospects through personalized follow-up via phone, email, handwritten notes, and home visits
- Achieved 100% Occupancy
Community Sales Director
Atria Evergreen Woods
03.2007 - 10.2010
Community Sales Representative
Alterra Sterling House
01.2003 - 03.2007
- Continued to keep professional relationships throughout the community through outreach
- Handle inquiries about services offered by Alterra with the goal of closing sale and generating new move-ins
- Active member with the Community Resource Council
- Work with depositors and their families to successfully navigate the move-in process to foster a smooth transition into community
- Completed Alterra CORE Training
Marketing/Resident Relations Director
Atria Evergreen Woods
01.1999 - 01.2003
- Average 2-3 move ins per week
- Diplomat with the Chamber of Commerce
- Completed the Assisted Living Facility CORE Training Program and met the requirements of Florida Statue
- Handle inquiries about services offered by community with the goal of closing sale and generating new move-ins
- Built professional relationships throughout the community through outreach
Education
A.S. Degree - Business Technology
Pasco Hernando College
Port Richey, FloridaSkills
* Phone Etiquette
* Analytical Skills
* Working with Senior Citizens
* Data Entry
* Teamwork
* Relationship Marketing
* Excellent Communication Skills
* Mentor
* Excellent Customer Service Skills
* CRM - Welcome Home
* TELS
* SalesMail
* Inventory Management
* Event Coordinator
* Product Knowledge
* Strategic Thinking
Certification
CORE Trained January 2002
Timeline
Sales Director
Atria Windsor Woods/Vitality Living Hudson
11.2016 - 07.2025
Senior Care Counselor
Arbor Terrace at Citrus Park
06.2016 - 11.2016
Sales Director
Atria Park of Baypoint Village
01.2016 - 06.2016
Community Sales Director
Atria Windsor Woods
10.2010 - 01.2016
Community Sales Director
Atria Evergreen Woods
03.2007 - 10.2010
Community Sales Representative
Alterra Sterling House
01.2003 - 03.2007
Marketing/Resident Relations Director
Atria Evergreen Woods
01.1999 - 01.2003
A.S. Degree - Business Technology
Pasco Hernando College
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