SHARON LOPEZ
Miami,FL
Summary
Motivated and detail-oriented professional with strong customer service and administrative experience. Currently a nursing student with a passion for patient care, communication, and organization. Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
1
1
Certification
Work History
Receptionist
Morell Acupuncture
Miami, FL
05.2023 - 10.2023
- Provided excellent customer service in a fast-paced environment
- Managed scheduling and appointment systems efficiently
- Handled payments and ensured billing accuracy
- Answered multi-line phones and assisted client inquiries
- Maintained a clean and welcoming reception area
- Supported administrative tasks and special projects
- Maintained cleanliness and organization of reception area to enhance client experience.
- Processed patient check-ins and managed intake forms with attention to detail.
Education
Nursing Program -
West Coast University
Associate of Arts - undefined
Miami Dade College
High School Diploma - undefined
Horeb Christian School
05.2024
Skills
- Patient Communication & Customer Service
- Scheduling & Appointment Coordination
- Multi-line Phone Systems
- Time Management & Multitasking
- Organization & Attention to Detail
- Confidentiality & Information Protection
- Organization skills
- Time management
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- File management
Certification
CPR Certification – American Heart Association
Certificate of Achievement- Sales Master class
Miami Business Technological university, Doral, Fl
October 2024
LANGUAGES
English – Native/Bilingual
Spanish – Native/Bilingual
Timeline
Receptionist
Morell Acupuncture
05.2023 - 10.2023
Associate of Arts - undefined
Miami Dade College
High School Diploma - undefined
Horeb Christian School
Nursing Program -
West Coast University
PROFESSIONAL DEVELOPMENT & ACTIVITIES
- Developed strong time management and academic discipline skills
- Active in community service and outreach initiatives
- Continuously building healthcare knowledge through nursing education
- Demonstrates reliability, leadership, and commitment to growth
ADDITIONAL INFORMATION
- Committed to providing compassionate, patient-centered care
- Strong understanding of professionalism, confidentiality, and HIPAA awareness
- Able to remain calm and organized in fast-paced environments
- Excellent teamwork and communication skills
- Reliable, detail-oriented, and highly organized