Summary
Overview
Work History
Education
Skills
Timeline
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Sharon McCarthy

Sharon McCarthy

Charlotte,NC

Summary

Proven leader and effective decision-maker, excelled as Shift Manager at Burger King, enhancing team performance through strategic task delegation and comprehensive employee training. Demonstrated exceptional problem-solving abilities and customer service focus, ensuring high standards and company values are upheld. Skilled in cash handling and fostering a collaborative work environment.

Overview

21
21
years of professional experience

Work History

Shift Manager

Burger King
06.2018 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

CNA

Private duties
Huntersville , N.C.
06.2012 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Cashier

Harris Teeter Grocery
Charlotte , NC
04.2003 - 09.2008
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Diploma - Early Childhood Education

Garinger High School
Charlotte, NC
06.1981

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training

Timeline

Shift Manager

Burger King
06.2018 - Current

CNA

Private duties
06.2012 - 07.2019

Cashier

Harris Teeter Grocery
04.2003 - 09.2008

Diploma - Early Childhood Education

Garinger High School

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Sharon McCarthy