Professional with extensive years of customer service skills and patient care. Team player with diligent work habits and excellent communication and organizational skills.
Overview
38
38
years of professional experience
Work History
Scheduler
American Legal Photo & Video
Miami, FL
01.2007 - 06.2007
Marketed services to the public Arranged daily activities and office support.
Coordinated schedules for legal photo and video sessions, ensuring efficient use of resources and time.
Instructional Assistant
Worcester Public School Department
01.2004 - 12.2006
Taught Students in all subject areas .Supervised classroom.
Assisted students with learning tasks to enhance understanding and engagement.
Crisis Counselor
Meridian Behavioral Healthcare
06.2025 - Current
Provides direct support, crisis intervention. and resource connection for people in distress, involving activities like outreach, supportive counseling, mental health assessment, and detailed record-keeping for community needs, often within grant-funded programs like the Red Cross initiative.
Discharge Planner
Wellpath Alachua County Jail
02.2021 - 12.2023
Assess patients and identify their release -planning needs. Coordinate patients’ medical needs, residential placements options with mental health agencies for continuation of services. Develop and maintain relationships with Communities agencies providing services to individual with mental illness or other medical conditions.
Recovery Specialist
Wellpath South Florida Evaluation Treatment Center
11.2011 - 02.2021
Assess and interview patients. Develop goals and objectives .Counsel clients on their needs .Place patients in appropriate classes .Lead groups and Monitor patients’ progress with their treatment goals and objectives.
Youth Activities Worker
Miami Bridge Youth and Family Services Inc
12.2010 - 11.2011
Plan and participate in recreational activities. Counsel youth in crisis. Conduct intake registration.
Mental Health Counselor
University of Massachusetts Medical School
01.2007 - 06.2007
Crisis intervention .Led groups discussions. Completed treatment plans.
Mental Health Counselor
Catholic Charities
02.2002 - 12.2006
Coordinated Food Share Group
Maintained daily log and record keeping Accepted appropriate referrals for the program
Elder Benefits Coordinator
Central Mass Agency on Aging
04.1996 - 05.1997
Presentations to clients and member agencies. Recruited, interviewed prospective volunteer counselors. Trained and supervised volunteer counselors in cooperation with member agencies.
Program Coordinator/Hunger Advocate
Worcester Community Action Council Inc.
03.1993 - 04.1994
Implemented an outreach model for the city of Worcester Developed a Food Stamp information and referral network with local member Agencies and organizations Liaison with the Department of Transitional Assistance Supervised Food Stamp Proxy
Supervised volunteers, providing guidance and support to promote effective teamwork and outcomes.
Mental Health Counselor
06.1988 - 07.1992
Coordinated Food Share Group Maintained daily log and record keeping Accepted appropriate referrals for the program
Education
Bachelor of Arts - Sociology
Fitchburg State College
Fitchburg, MA
05-1990
Timeline
Crisis Counselor
Meridian Behavioral Healthcare
06.2025 - Current
Discharge Planner
Wellpath Alachua County Jail
02.2021 - 12.2023
Recovery Specialist
Wellpath South Florida Evaluation Treatment Center