Dynamic professional with a dedicated work ethic and strong problem-solving skills, experienced in optimizing scheduling and enhancing customer engagement at Pet. Rinse. Repeat. Proficient in managing multiple tasks and utilizing appointment software to minimize conflicts, ensuring seamless operations and improved client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Scheduler
Pet. Rinse. Repeat
09.2025 - Current
Coordinated daily scheduling for grooming appointments, optimizing staff resources and client availability for three grooming divisions.
Adapted quickly to changing demands, ensuring flexibility in appointment scheduling as needed.
Assisted in managing appointment software to ensure accurate booking and minimize scheduling conflicts.
Developed efficient workflows for client check-ins and follow-ups, enhancing customer experience.
Maintained clear communication with team members regarding schedule changes and updates.
Handled returning calls and lead management.
EOD briefings prepared with info on all processes.
Worked both remote and on site.
Food Court Supervisor
AAFES Exchange
04.2025 - 07.2025
Supervised daily operations of food court, ensuring compliance with health and safety regulations.
Coordinated staff schedules and assigned tasks to optimize workflow efficiency.
Trained new employees on food safety practices and customer service standards.
Monitored inventory levels, placing orders to maintain adequate stock of supplies.