Sharon Mohammed
West Palm Beach,Florida
Summary
Driven by a passion for excellence and a track record of success, I leveraged my bakery equipment knowledge and strong communication skills at Publix to enhance customer satisfaction and foster loyalty. As a self-employed owner, I further honed my ability to build relationships, leading to significant repeat business and referrals.
Overview
24
24
years of professional experience
Work History
Bakery Clerk
Publix
Lake Worth, FL
11.2022 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Inspected goods to establish accurate pricing and labeling.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Used utensils and equipment to portion, wrap and display bakery items.
Owner
Self Employed Services
West Palm Beach, FL
07.2000 - 08.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
Education
GED Center
West Palm Beach, FL2003
Skills
Customer Service
Food Preparation
Bakery equipment knowledge
Customer Satisfaction
Punctual and Reliable
Cleanliness standard
Stocking
Accurate order fulfillment
Customer inquiries
Workplace Safety
Stock replenishment
Special order handling
Relationship Building
Team Collaboration
Phone Etiquette
Work Prioritization
Customer Needs Assessment
Customer Transaction
Honest and Dependable
Reliable and Responsible
Attention to Detail
Strong Communication and Interpersonal Sk
Decision-Making
Timeline
Bakery Clerk
Publix
11.2022 - Current
Owner
Self Employed Services
07.2000 - 08.2022
GED Center