Sharon Moon
Cumberland,RI
Summary
Collaborative leader experienced in high-volume, national and retail business operations. Solid experience managing multiple projects, and creating mutually beneficial partnerships with families, colleagues and industry professionals. Skilled at adapting to new challenges, problem solving and offering sound judgement to positively impact company success. Engaging and pleasant personality with expertise to improve customer relationships.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Marketing and Advertising Director
Gutter Helmet
02.2017 - Current
- Monitored the daily activities of the customer support teams and evaluated reports to identify problems and areas for improvement.
- Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
- Managed company advertising programs and all sales, home shows and company materials.
- Developed and evaluated marketing strategies based on knowledge of company objectives and trends.
- Created sales strategies to promote advertising offerings and motivate larger deals.
Community Sales Director
Brightview Senior Living
08.2015 - 02.2017
- Responsible for scheduling and marketing events.
- Maintained a professional outreach schedule, and attended industry and community meetings to create successful, ongoing business relationships.
- Developed rapport with prospects and their families by addressing difficult decisions with professionalism.
- Responsible for driving and maintaining occupancy.
- Collaborated with members of community departments to complete sales transactions.
- Monitored personal sales opportunities and deals in progress.
Multi-Media Executive
Providence Journal
12.1996 - 08.2015
- Created strategies to develop new business and expand existing customer sales.
- Negotiated and prepared contracts and payments.
- Worked effectively in a heavily cross-functional, fast paced environment.
- Generated new business initiatives to increase sales and achieve company goals.
- Consistently met and exceeded company expectations for productivity and accuracy levels.
- Coordinated and promoted trade shows, events and conferences.
- Planned, created and delivered multi-media sales presentations based on analysis of customers' needs.
- Monitored market conditions, competitor activity, personal sales opportunities and deals in progress.
- Used networking opportunities to create successful, on-going business relationships.
Education
Bachelor of Arts - English/Communications
Flagler College
St. Augustine, FloridaSkills
- Leadership/communication skills
- Customer-oriented
- Strong work ethic
- Problem solving
- Event management and promotion
- New Business Development
Certification
Rhode Island Executive Director Assisted Living License, Department of Health, RI
Timeline
Marketing and Advertising Director
Gutter Helmet
02.2017 - Current
Community Sales Director
Brightview Senior Living
08.2015 - 02.2017
Multi-Media Executive
Providence Journal
12.1996 - 08.2015
Bachelor of Arts - English/Communications
Flagler College
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