Sharon Morrison
Priest River,ID
Summary
Dynamic and results-driven professional with extensive experience in customer service at Silverwood Theme Park. Proven ability to enhance customer satisfaction through exceptional interpersonal skills and efficient cash handling. Proficient in Microsoft Office, demonstrating strong organizational and time management capabilities to support team success.
Overview
12
12
years of professional experience
Work History
Server (worked 2 seasons)
Silverwood Theme Park
Athol, Idaho
04.2024 - 10.2025
- Delivered outstanding customer service by greeting patrons and addressing menu inquiries, ensuring a welcoming atmosphere.
- Provided excellent customer service in a fast-paced theme park environment.
- Guided guests in menu selections and dietary restrictions, enhancing their dining satisfaction.
- Took orders and served food and beverages promptly, contributing to a positive and efficient dining experience.
- Processed payments and managed cash transactions efficiently.
- Maintained cleanliness of dining area and tables to ensure a pleasant atmosphere.
Cashier
Jifi Stop/Exxon
Spirit Lake, Idaho
11.2023 - 04.2024
- Processed payments and issued receipts, ensuring accuracy and customer satisfaction.
- Managed cash register, ensuring accurate handling of cash and credit payments.
- Processed customer transactions efficiently at convenience store and gas station.
- Scanned customer selections to verify accuracy of prices and quantities.
- Addressed complaints and processed refunds or exchanges efficiently.
- Maintained clean workspace to enhance customer experience and promote a welcoming atmosphere.
Cashier
Millers Harvest Foods
06.2023 - 10.2023
- Scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.
Cashier
Turner’s Outdoorsman
07.2017 - 08.2017
- Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for merchandise. Scans items, provides change, balances drawer, and processes card transactions. Knowledge of retail practices, cash handling procedures, visual merchandising, greeted customers and determined their needs and wants, Recommended merchandise based on individual requirements, Handle cashier duties by taking cash or credit cards in exchange of goods sold
Sales Associate
Avenue clothing stores
10.2015 - 02.2016
- Knowledge of retail practices, cash handling procedures, visual merchandising, Greeted customers and determined their needs and wants, Recommended merchandise based on individual requirements, Handle cashier duties by taking cash or credit cards in exchange of goods sold
Administrative Assistant
Engineer Dept. Long Beach Airport
02.2014 - 06.2014
- Noted meeting minutes, created a template for electronic record keeping, Maintained manuals and automated files. Maintaining contacts and calendars via Outlook
- (Contract)
Education
MS Certificate/AA - Admin Assist & Acct
Cerritos College
01.2019
Advanced Excel -
Anaheim Community College
01.2014
Accounting - MS Office
Practical Data Processing
01.2006
Business Skills -
Whittier Adult School
01.2000
GED -
Adult Education
01.1983
Skills
- Microsoft Office 2016/365
- Interpersonal skills
- Organizational skills
- Multi-tasking
- Typing speed 45 WPM
- Problem solving
- Schedule management
- Time management
Volunteer Experience
Mayfair High School, 2010-2012, Scheduled appointments and coordinated crews to work events., Noted meeting minutes and created reports and spreadsheets of activity.
Timeline
Server (worked 2 seasons)
Silverwood Theme Park
04.2024 - 10.2025
Cashier
Jifi Stop/Exxon
11.2023 - 04.2024
Cashier
Millers Harvest Foods
06.2023 - 10.2023
Cashier
Turner’s Outdoorsman
07.2017 - 08.2017
Sales Associate
Avenue clothing stores
10.2015 - 02.2016
Administrative Assistant
Engineer Dept. Long Beach Airport
02.2014 - 06.2014
MS Certificate/AA - Admin Assist & Acct
Cerritos College
Advanced Excel -
Anaheim Community College
Accounting - MS Office
Practical Data Processing
Business Skills -
Whittier Adult School
GED -
Adult Education