Sharon Pena

Tanglewood Vision Center

06.2015 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information
Performed medical records management, including filing, organizing and scanning documents.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Tracks orders and notifies office management and customers of any delays and expected delivery dates in a timely manner.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

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