Overview
Work History
Education
Skills
Timeline
Generic

Sharon Pena

Overview

12
12
years of professional experience

Work History

Tech Medical Assistant

Tanglewood Vision Center
06.2015 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Tracks orders and notifies office management and customers of any delays and expected delivery dates in a timely manner.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Technician/Receptionist

Texas State Optical
04.2013 - 06.2015

Education

San Antonio College
San Antonio, TX

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical and Pharmaceutical terminology knowledge
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Equipment sterilization
  • Medical supply inventory
  • Payment collection
  • Medical billing and coding
  • Insurance claims and verifying eligibility

Timeline

Tech Medical Assistant

Tanglewood Vision Center
06.2015 - Current

Technician/Receptionist

Texas State Optical
04.2013 - 06.2015

San Antonio College

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Sharon Pena