Sharon Pena
Overview
12
12
years of professional experience
Work History
Tech Medical Assistant
Tanglewood Vision Center
Austin, TX
06.2015 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Tracks orders and notifies office management and customers of any delays and expected delivery dates in a timely manner.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Technician/Receptionist
Texas State Optical
04.2013 - 06.2015
Education
San Antonio College
San Antonio, TXSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical and Pharmaceutical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Equipment sterilization
- Medical supply inventory
- Payment collection
- Medical billing and coding
- Insurance claims and verifying eligibility
Timeline
Tech Medical Assistant
Tanglewood Vision Center
06.2015 - Current
Technician/Receptionist
Texas State Optical
04.2013 - 06.2015
San Antonio College