Detail-Oriented Professional experienced in customer service, food service, general labor, and administrative support. Delivered efficient cash handling, data entry, and office software operations while leading teams and managing multitasking environments. Leveraged problem-solving skills and knowledge of safety protocols to navigate on-site challenges and drive successful project outcomes.
Work History
Customer Service Rep.
1 Year 7 Months
Midwest Pharmacy Associates | 01.2025 - Current
Managed email correspondence with clients and colleagues
Handled incoming phone calls with professionalism
Advised members
Provided guidance to members on various issues
Assisted doctors, nurses, management and members
Secured meetings with upper management
Helped address customer inquiries in a timely manner
Documented and filed paperwork to maintain accurate records
Worked with other 3rd-party vendors
Packaged and shipped supplies
Reviewed and submitted reports
Lead Cook, Supervisor
5 Years
Quest Food | 08.2021 - Current
Maintained accurate inventory records to support efficient operations.
Oversaw food handling and preparation to maintain quality and safety standards
Monitored and evaluated staff performance to foster skill development and efficiency
Stocked and maintained all food stations
Ensured hygienic workspaces
Answered guest questions about menu and preparation
Reported to management
Production Machine Operator (PMO)
2 Years
Fresh Express | 01.2019 - 01.2021
Set up, operated and maintained machinery
Documented and reported progress and setbacks to identify areas for improvement
Conducted quality checks to ensure compliance with standards
Achieved daily production quota
Supervised and assisted co-workers to enhance team efficiency
Secretary
1 Year
Littman Brothers Lighting | 01.2017 - 01.2018
Filed and organized paperwork to ensure easy access and compliance
File and organize paperwork
Data entry
Handled money transactions accurately to maintain financial integrity
Managed and arranged appointments to optimize schedule efficiency
Monitored shipment progress and status
Manage inventory
Track shipments
Medical Assistant
2 Years
Caring Medical Center | 01.2014 - 01.2016
Organized and filed patient paperwork to ensure accurate record-keeping
Facilitated communication between medical staff and patients
Prepared patients for examinations and addressed inquiries to enhance patient experience
Maintained cleanliness and organization of patient rooms