Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Sharon Quiles

Quest Food
Chicago,IL
1
Certification
13
years of professional experience

Detail-Oriented Professional experienced in customer service, food service, general labor, and administrative support. Delivered efficient cash handling, data entry, and office software operations while leading teams and managing multitasking environments. Leveraged problem-solving skills and knowledge of safety protocols to navigate on-site challenges and drive successful project outcomes.

Work History

Customer Service Rep.

1 Year 7 Months
Midwest Pharmacy Associates | 01.2025 - Current
  • Managed email correspondence with clients and colleagues
  • Handled incoming phone calls with professionalism
  • Advised members
  • Provided guidance to members on various issues
  • Assisted doctors, nurses, management and members
  • Secured meetings with upper management
  • Helped address customer inquiries in a timely manner
  • Documented and filed paperwork to maintain accurate records
  • Worked with other 3rd-party vendors
  • Packaged and shipped supplies
  • Reviewed and submitted reports

Lead Cook, Supervisor

5 Years
Quest Food | 08.2021 - Current
  • Maintained accurate inventory records to support efficient operations.
  • Oversaw food handling and preparation to maintain quality and safety standards
  • Monitored and evaluated staff performance to foster skill development and efficiency
  • Stocked and maintained all food stations
  • Ensured hygienic workspaces
  • Answered guest questions about menu and preparation
  • Reported to management

Production Machine Operator (PMO)

2 Years
Fresh Express | 01.2019 - 01.2021
  • Set up, operated and maintained machinery
  • Documented and reported progress and setbacks to identify areas for improvement
  • Conducted quality checks to ensure compliance with standards
  • Achieved daily production quota
  • Supervised and assisted co-workers to enhance team efficiency

Secretary

1 Year
Littman Brothers Lighting | 01.2017 - 01.2018
  • Filed and organized paperwork to ensure easy access and compliance
  • File and organize paperwork
  • Data entry
  • Handled money transactions accurately to maintain financial integrity
  • Managed and arranged appointments to optimize schedule efficiency
  • Monitored shipment progress and status
  • Manage inventory
  • Track shipments

Medical Assistant

2 Years
Caring Medical Center | 01.2014 - 01.2016
  • Organized and filed patient paperwork to ensure accurate record-keeping
  • Facilitated communication between medical staff and patients
  • Prepared patients for examinations and addressed inquiries to enhance patient experience
  • Maintained cleanliness and organization of patient rooms

Education

Diploma

Metea Valley High | Aurora, IL | 05-2015

Class of 2015

City Colleges of Chicago

Skills

Customer Service
Communication
Problem-Solving
Attention to detail
Efficiency
Organization
Reliability
Accuracy
Adaptability
Multi-tasking
Teamwork
Office software proficiency
Administration
Quick-thinking
Ordering operations
Culinary operations
Workplace sanitation
Safety compliance
Regulatory knowledge
Data Entry

Certification

General Manager, Food Safety, HIPPA Compliance

Timeline

Customer Service Rep.

Midwest Pharmacy Associates
01.2025 - CurrentRead More

Lead Cook, Supervisor

Quest Food
08.2021 - CurrentRead More

Production Machine Operator (PMO)

Fresh Express
01.2019 - 01.2021Read More

Secretary

Littman Brothers Lighting
01.2017 - 01.2018Read More

Medical Assistant

Caring Medical Center
01.2014 - 01.2016Read More

Metea Valley High

Diploma
Read More

City Colleges of Chicago

Read More
Sharon Quiles