Summary
Work History
Education
Skills
Timeline
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Sharon Reid

Wichita Falls,TX

Summary

Dynamic and results-driven professional with extensive experience at Pilot Flying J Travel Center, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and foster teamwork, while maintaining high standards of cleanliness and hygiene. Recognized for strong multitasking skills and a commitment to responsible service in fast-paced environments.

Work History

Bartender

Joe's
  • Crafted and served beverages following established recipes and standards.
  • Maintained cleanliness and organization of bar area to ensure efficiency.
  • Assisted in inventory management by tracking stock levels and placing orders.
  • Provided exceptional customer service, fostering a welcoming atmosphere.
  • Trained new staff on bar procedures and drink preparation techniques.
  • Implemented feedback from customers to enhance drink offerings and service quality.
  • Handled cash transactions accurately while adhering to financial protocols.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Head Cashier

Pilot Flying J Travel Center
Kermit, TX
2024 - 2025
  • Supervised cash handling operations, ensuring accuracy and efficiency in transactions.
  • Trained and mentored new cashiers on operational procedures and customer service standards.
  • Implemented inventory management processes, optimizing stock levels for merchandise availability.
  • Coordinated daily cash reconciliations, identifying discrepancies and resolving issues promptly.
  • Developed scheduling strategies to maintain optimal staffing during peak hours, improving service speed.
  • Monitored compliance with safety protocols, fostering a secure environment for customers and staff.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Deli Lead 1

Pilot Flying J Travel Center
Orla, TX Kermit TX
2011 - 2024
  • Motivated self-starter with strong personal accountability.
  • Contributed effectively in dynamic and fast-paced settings.
  • Adept at both independent work and team collaboration.
  • Quick learner with a strong ability to adapt to new challenges.
  • Supported team initiatives by offering assistance and direction.
  • Exhibited respect, friendliness, and readiness to assist when needed.
  • Facilitated daily operations by collaborating efficiently with team members.
  • Available for flexible hours including nights, weekends, and holidays.
  • Managed time effectively to ensure timely completion of all tasks.
  • Detail-oriented and organized with a solid work ethic.
  • Focused on precision while executing assignments.
  • Adaptable and quick to grasp new concepts.
  • Achieved success in high-pressure environments with tight deadlines.

Education

High School Diploma -

Andrews High School
Andrews, TX

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service

Timeline

Bartender

Joe's

Head Cashier

Pilot Flying J Travel Center
2024 - 2025

Deli Lead 1

Pilot Flying J Travel Center
2011 - 2024

High School Diploma -

Andrews High School