Sha’ron Robinson
Jacksonville
Summary
Adaptable transportation management professional with 10+ years’ experience overseeing transportation operations, safety, and regulatory compliance. Extensive industry knowledge with coordination and motivation of dynamic teams. Excellent work ethics with strong leadership and management skills. Proven ability to access operational capabilities, create and implement process improvements as well as streamline operations.
Experienced logistics professional with a strong background in fleet management and operations oversight. Successfully managed day-to-day routing and delivery operations for a team of drivers, addressing issues promptly to ensure efficient service. Oversaw inventory management for production lines, including procurement of materials and coordination with warehouse staff to optimize workflow. Demonstrated accountability through meticulous management of payroll processes and customer service interactions, contributing to improved operational efficiency.
Overview
15
15
years of professional experience
Work History
Dispatcher
IMC Logistics
01.2024 - Current
- Manage day to day Fleet and routing of deliveries
- Manage 30 drivers day to day issues
- Responsible for all BOL and Payroll implementation weekly.
- Manage all customer Service issues with deliveries to customers.
General Manager of Logistics and Supplies Purchasing
Anhieuser Busch Brewery
Jacksonville
01.2021 - 12.2023
- Manage day to day inventory for all production line
- Manage and work daily with Warehouse inbound and outbound loads
- Manage union Warehouse employees regarding setting up materials to run production lines.
- Manage and place weekly can and bottle orders for upcoming production
- Manage and place weekly secondary material orders for upcoming production.
- In charge of monthly inventory counts and Financials for all materials ordered and ran for months production
Transportation Specialist
Crowley Maritime Logistics
Jacksonville
01.2018 - 12.2021
- Resolve cargo transportation needs by coordinating directly with the US Military, rectifying and issues.
- Prepare, review, approve and maintain files required for the lawful completion of both import/export activities.
- Coordinate Military shipments with the warehouse and ensure cargo is traced, cleared and releases at port facilities.
- Receive, reconcile, generate, consolidate, and summarize documents as well as information.
- Ensure invoice accuracy in accordance with physical shipment and Military regulatory requirements.
- Create new ways in expansion of foot printing in DFTS military contract and services.
Transportation Lead Manager
Amazon
Jacksonville
01.2017 - 12.2018
- Performed leadership functions for the yard team, including regular 1:1 coaching and development sessions and directing the team as needed during operations hours.
- Corresponded with multiple shipping companies and their contacts including escalations.
- Conducted daily coordination with operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time with zero defects.
- Maintained the accuracy and integrity of the FC trailer yard through meticulous to detail and daily yard audits.
- Consolidated information from different sources to determine daily trailer pool requirements and trailer flow in yards as well as generate daily reports to support business needs.
- Rotated through all duties required of Transportation Associates (Trailer check in/out auditing, escalation and exception management and hosteling.
- Escalated systematic and operational issues through ticket systems.
Customer Service Manager
CSX Transportation
Jacksonville
01.2011 - 12.2018
- Performed quality efficiency and operational tests on a regular basis, document performance, and submit data promptly and accurately.
- Accountable for deliverables and results of safety, service, productivity, financial metrics, and adherence to corporate values, which includes compliance with regulatory environment.
- Built and lead an agile high performing team including determination of optimal numbers, recruitment, and development.
- Lead the execution and implementation of the daily yard-terminal/road operating plan in a safe and cost-effective manner which maximizes fluidity and Trip Plan Compliance.
- Grew yard/road fluidity and productivity as a result of identifying and applying innovative ideas.
- Developed and communicated the plan for managing local resources.
- Maximized asset utilization and cost control by providing results aligning with performance and financial metrics.
- Coordinated activities related to derailments and other service disruptions. Investigate and determine cause to ensure future train accident prevention.
- Multiple Service Star recipient for providing top service to clients across the network.
Education
Bachelor of Science - Sociology
University of Tennessee Chattanooga
Chattanooga, TennesseeAssociate Degree - General Studies
Georgia Military College
Milledgeville, GeorgiaSkills
- Logistics
- Attention to Detail
- Sound Decision Making
- Team Building Expertise
- Accountability
- Strategic Planning
- Analytical & Numeral skills
- Forward Thinking
- Operations management
- Monthly financial
- Vendor Relations
- Safety/OSHA
- Fleet management
- Route optimization
- Driver coordination
- BOL management
- Customer service
- Inventory management
- Warehouse operations
- Material procurement
- Union employee management
- Cargo coordination
- Import/export compliance
- Military logistics
- Invoice accuracy
- Yard audits
- Operational leadership
- Performance metrics
- Team development
- Service disruption management
- Client communication
- Route navigation
- Schedule coordination
- Multitasking and organization
- Training new hires
- Schedule management
- Decision-making
- Service planning
- Improving operations
- Dispatching procedures
- Attention to detail
- Tracking systems
- Customer relationship management
- Customer relations
- Closing tickets
- Route planning
- Traffic monitoring
- Active listening
- Dispatch coordination
Timeline
Dispatcher
IMC Logistics
01.2024 - Current
General Manager of Logistics and Supplies Purchasing
Anhieuser Busch Brewery
01.2021 - 12.2023
Transportation Specialist
Crowley Maritime Logistics
01.2018 - 12.2021
Transportation Lead Manager
Amazon
01.2017 - 12.2018
Customer Service Manager
CSX Transportation
01.2011 - 12.2018
Bachelor of Science - Sociology
University of Tennessee Chattanooga
Associate Degree - General Studies
Georgia Military College