Sharon Seaton
Pride,LA
Education
Cosmetology -
Summary
Dynamic Restaurant Services Manager with a proven track record at Martin-Brower Co, excelling in team leadership and customer satisfaction. Managed promotional inventory and staff training, significantly reducing turnover and enhancing service quality. Passionate about fostering a collaborative environment while ensuring compliance with safety regulations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Skills
- Supply chain management
- Team management
- Employee retention
- Strong leadership
- Inventory control and record keeping
- Passion for customer satisfaction
- Organization and prioritization
- Customer engagement
- Adaptable
- Supervisory skills
- Customer-oriented
- Staff management
- Complaint resolution
- Conflict resolution techniques
- Staff scheduling
- Customer service best practices
- Teamwork
- Problem-solving
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Collaboration and teamwork
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
Team management
Food pairing
Menu development
Strong leadership
Passion for customer satisfaction
Customer engagement
Customer-oriented
Staff management
Staff scheduling
Customer service
Teamwork and collaboration
Problem-solving
Reliable and responsible
Attention to detail
Problem-solving abilities
Multitasking
Collaboration and teamwork
Reliability
Excellent communication
Critical thinking
Customer satisfaction
Organizational skills
Team leadership
Effective communication
Decision-making
Relationship building
Scheduling staff
Employee supervision
Delegating assignments and tasks
Supply ordering and management
Self motivation
Work History
Restaurant Services Manager
Martin-Brower Co
Baton Rouge, LA
07.2000 - 12.2025
- Supervised daily functions to ensure top-quality service.
- Trained and mentored staff on best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce liability.
- Analyzed customer feedback to identify areas for service improvement and enhance customer experiences.
- Reduced staff turnover, providing comprehensive training programs and fostering a positive work environment.
- Improved customer satisfaction by attentively addressing guest concerns and promptly resolving issues.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Coordinated catering to deliver food services for special events and functions.
Timeline
Restaurant Services Manager - Martin-Brower Co
07.2000 - 12.2025
Delta College of Business - ,
Hastings School of Cosmetology - Cosmetology ,