A team leader with a proven track record at Brands International Inc., excelling in enhancing customer satisfaction. Skilled in problem-solving and cash handling, I assisting in boosting sales and improved service quality, motivating team to achieve shared goals.
Overview
6
6
years of professional experience
Work History
Team Leader
Brands International Inc. / Burger King
07.2024 - Current
Assisted in implementing promotional strategies that increased customer engagement and sales volume.
Fostered a positive work environment through effective communication and team-building activities.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Owner/Operator
Sherri's Creations
08.2019 - 02.2024
Managed daily operations, ensuring high-quality product delivery and customer satisfaction.
Oversaw inventory management, optimizing stock levels to reduce waste and improve efficiency.
Established strong vendor relationships, negotiating favorable terms to enhance supply chain effectiveness.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Restaurant General Manager at Burger king (Restaurant Brands International Inc )Restaurant General Manager at Burger king (Restaurant Brands International Inc )