Assistant Food and Beverage Manager
ASM Global
Greenville, South Carolina
08.2021 - Current
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Responded to customer complaints, addressing concerns and distress with amicable interactions.
- Managed bar and wait staff and directed temporary workers.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.