Sharon Stevens
Pleasantville,NJ
Summary
Dedicated Guest Service Agent with over 7 years of experience in customer service and support, specializing in reservation management and conflict resolution. Proven ability to enhance customer satisfaction and streamline check-in procedures.
Overview
11
11
years of professional experience
Work History
Guest Service Agent
Allegiant/Primeflight
Egg Harbor, New Jersey
11.2025 - Current
- Accomplished Airline Guest Service Agent with over 7 years of hands-on experience.
- Greeted and assisted guests during check-in and check-out, ensuring smooth transitions.
- Managed guest inquiries and resolved issues to maintain high guest satisfaction.
- Coordinated flight information updates, improving guest awareness and experience.
Cashier
Home Depot
Absecon, New Jersey
03.2016 - Current
Guest Service Agent
Spirit Airlines?promefight
Egg Harbor, New Jersey
10.2020 - 05.2026
Education
High School Diploma -
Pleasantville High School
Pleasantville, NJ06-1980
Skills
- Check-in procedures
- Booking management
- Customer service and support
- Flight information coordination
- Payment processing
- Conflict resolution
- Relationship management
Timeline
Guest Service Agent
Allegiant/Primeflight
11.2025 - Current
Guest Service Agent
Spirit Airlines?promefight
10.2020 - 05.2026
Cashier
Home Depot
03.2016 - Current
High School Diploma -
Pleasantville High School