I am a military spouse who has spent the last 14 years as a caretaker in one form or another. Patience has always been one of my strongest virtues. What I may lack in traditional work experience I will more than make up in my willingness to learn, grow, and be the best I can be.
Overview
20
20
years of professional experience
Work History
Substitute Teacher /Assistant Swim Team Coach
Grace Christian School - Sanford
Sanford, NC
11.2023 - Current
Collaborated with other teachers to ensure student success.
Implemented school policies and procedures in the classroom.
Encouraged positive behavior among students through effective communication techniques.
Ensured that each student had access to appropriate materials and resources.
Maintained a safe learning environment by enforcing school rules and regulations.
Provided instruction and guidance to students in the absence of a regular teacher.
Monitored student progress throughout the day.
Implemented classroom rules to maintain order and discipline.
Supervised swimmers during competitions ensuring they are following established guidelines.
Implemented dry-land exercises into workouts as part of a comprehensive training regimen.
Created a safe environment conducive to learning while adhering to safety protocols.
Assisted head coach in developing strategies to improve swimmer performance at meets.
Encouraged swimmers to reach their potential by providing positive reinforcement and motivation.
Organized practice sessions and swim meets for swimmers of all ages and abilities.
Homemaker
Stubbs Family
Sanford, NC
02.2010 - Current
Primary caretaker to two children from infancy to school age.
Meticulously maintain household at a very high standard.
Maintain a successful budget for 2 people.
In charge of cooking, cleaning, and all general home maintenance.
In charge of getting children to all school, activities, and appointments in a timely manner.
Volunteered as room parent at my children's school for multiple years. Assisted both in the classroom and for special events.
Customer Service Representative- Remote
Williams Sonoma Inc.
San Francisco, CA
06.2022 - 10.2023
Tracked orders from start to finish to ensure timely delivery of goods or services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Answered customer inquiries via phone, email, and chat.
Developed strong relationships with customers by providing personalized assistance and support.
Maintained a high level of professionalism when dealing with difficult customers.
Resolved customer complaints promptly and efficiently.
Provided exceptional customer service to ensure customer satisfaction.
Developed positive relationships with customers through friendly interactions.
Elderly Caregiver Alzheimer's Parent
Self Employed
Sanford, North Carolina
11.2020 - 04.2022
Made bed, swept floors and sanitized surfaces to maintain a clean living environment.
Improved patient's outlook and daily living through compassionate care.
Carefully administered all medications.
Transported patient to medical, dental and personal care appointments.
Planned and prepared all meals and snacks to
Laundered clothing and bedding to prevent infection.
Provided behavioral and emotional support to parent suffering from Alzheimer's.
Cashier/Custom Framer Assistant
JOANN Fabrics and Crafts
Portland, OR
07.2008 - 02.2010
Took accurate measurements to calculate size and amount of materials needed for project completion.
Consistently constructed square and level projects.
Measured and marked cutting lines on materials using rulers, pencils, chalk and marking gauges.
Measured materials carefully before beginning project tasks to decrease waste.
Maintained clean and organized workplace to optimize performance, efficiency and safety.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers.
Answered customer questions, provided store information and directed customers to designated store areas.
Private Nanny
Gunderson Family
Anchorage, AK
03.2006 - 06.2008
Prepared nutritious meals, cleaned laundry and sanitized play areas.
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Sparked creativity and imagination by teaching children new ideas each day.
Transported children to and from school, extra-curricular activities and play-dates.
Package Handler
UPS
Anchorage, AK
07.2004 - 08.2005
Assisted in loading delivery trucks with prepared packages.
Loaded completed orders on pallets according to delivery numbers.
Protected company inventory by maintaining and organizing storage areas.
Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Used scanners to track parcel information, condition or receipt.
Education
Some College (No Degree) - Early Childhood Education
University of Alaska Anchorage
Anchorage, AK
High School Diploma -
Robert Service High School
Skills
Patient
Organized
Motivated
Detail Orientated
Time Management
Kind and Caring
Creative
Empathetic
Problem Solving
Communication
Multitasking
Planning
Affiliations
Volunteer at church teaching 3 and 4 year olds twice a month
Active sports parent
References
References available upon request.
Timeline
Substitute Teacher /Assistant Swim Team Coach
Grace Christian School - Sanford
11.2023 - Current
Customer Service Representative- Remote
Williams Sonoma Inc.
06.2022 - 10.2023
Elderly Caregiver Alzheimer's Parent
Self Employed
11.2020 - 04.2022
Homemaker
Stubbs Family
02.2010 - Current
Cashier/Custom Framer Assistant
JOANN Fabrics and Crafts
07.2008 - 02.2010
Private Nanny
Gunderson Family
03.2006 - 06.2008
Package Handler
UPS
07.2004 - 08.2005
Some College (No Degree) - Early Childhood Education
High School Bible Teacher at Cape Fear Christian Academy/Grace Christian SchoolHigh School Bible Teacher at Cape Fear Christian Academy/Grace Christian School