Sharon Takvam
Jenks,OK
It is never too late to be what you might have been.
George Eliot
Summary
Hardworking professional ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
20
20
years of professional experience
Work History
Independent Contractor
DoorDash
Jenks, OK
01.2017 - Current
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Notified customers of delays to decrease calls to support.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Cashier/Server
Ron's Hamburgers & Chili
Tulsa, OK
12.2022 - 04.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Calculated charges, issued table checks and collected payments from customers.
- Communicated with bussers and kitchen staff to prepare for and serve customers.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
CSA
Sears
Humble, TX
10.2015 - 05.2016
- Consulted with customers regarding needs and addressed concerns.
- Followed policies and procedures to meet or exceed established performance requirements.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Communicated and coordinated planogram execution with store management.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Displayed appropriate signage for products and sales promotions.
- Participated in physical inventory counts to keep information accurate and current.
Lead Associate
Target
Humble, TX
02.2012 - 08.2014
- Monitored and coached team on routine tasks critical to day-to-day operations.
- Supervised team of 5 or more employees, delivering mentoring, continuous training and guidance in job challenges.
- Removed clutter, straightened shelves and wiped down counters to maintain clean, welcoming environment.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Monitored weekly, monthly and quarterly achievement goals.
Education
GED -
05.1995
Skills
- 30 wpm Typing Speed
- POS Systems and Ordering Platforms
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Customer Service
- Supervision & Leadership
- Multitasking and Prioritization
- Staff Training and Development
- Inventory and Stocking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier/Server - Ron's Hamburgers & Chili
12.2022 - 04.2023
Independent Contractor - DoorDash
01.2017 - Current
CSA - Sears
10.2015 - 05.2016
Lead Associate - Target
02.2012 - 08.2014
Lone Star College System - GED,