Sharon Topps
Case Manager
Grenada,MS
Summary
Compassionate Case Manager with 20+ years of experience in correctional facilities. Dedicated to overseeing the rehabilitation and progress of individuals within the correctional system with a strong focus on case management and team leadership. Also, specializes in ensuring successful reintegration of inmates into society by providing comprehensive support, resources and advocacy.
Overview
28
28
years of professional experience
Work History
Correctional Jail Case Manager
Grenada County Jail
Grenada, MS
08.2018 - Current
- Developed and managed individualized case plans for inmates
- Conducted interviews with inmates to understand backgrounds and the nature of their crime
- Provided counseling and arranged services such as job training and substance abuse treatment
- Wrote reports and gave testimonies to assist parole boards decisions
- Provided leadership, guidance and support to staff members.
ACA Manager/Employee Officer Trainer
Grenada County Jail
Grenada, MS
01.2014 - 12.2017
- Managed the ACA accreditation process for the facility
- Developed and delivered employee training on policies and ACA requirements
- Conducted orientation and on-the-job training
- Evaluated training programs for accuracy and effectiveness
- Provide guidance and support to employees
Clerk/Correctional Officer
Grenada County Jail
Grenada, MS
01.1997 - 12.2014
- Supported the administrative and operational functions within the facility
- Assisted in inmate supervision and security duties while ensuring compliance with rules and regulations
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints, and searches.
Education
Criminal Justice
Holmes Community College
Grenada, MSSkills
- Effective communication skills
- Detail oriented
- Problem-solving skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Time management
- Strong organizational skills
Timeline
Correctional Jail Case Manager
Grenada County Jail
08.2018 - Current
ACA Manager/Employee Officer Trainer
Grenada County Jail
01.2014 - 12.2017
Clerk/Correctional Officer
Grenada County Jail
01.1997 - 12.2014
Criminal Justice
Holmes Community College
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