Summary
Work History
Education
Skills
Work Availability
Timeline
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Sharon Tucker

Sharon Tucker

Lithonia,GA

Summary

Dedicated customer service professional with 10 years experienceof an exemplary knowledge of office operations

Work History

Direct Support Professional

Georgia Community Support And Soultions
04.2015 - 09.2020
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Office Administrative Assistant

Q & A Enrichment Tutoring Service
03.2014 - 06.2015
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Administration Assistant

The Atlanta Journal-constitution
06.2001 - 05.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Recorded expenses and maintained accounting records.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.

Education

Associate of Arts - Business Administration

Rutledge Business School
Atlanta, Ga
05.1985

Skills

Basic computers, Microsoft word, excell

Comfortable answering high 100 plus volume of calls

problem solving issues over the phone

Comfortable handling money and making bank deposits

face to face customer service

Personal Branding / marketing

experience in accounts payable

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Direct Support Professional

Georgia Community Support And Soultions
04.2015 - 09.2020

Office Administrative Assistant

Q & A Enrichment Tutoring Service
03.2014 - 06.2015

Administration Assistant

The Atlanta Journal-constitution
06.2001 - 05.2011

Associate of Arts - Business Administration

Rutledge Business School

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Sharon Tucker