Summary
Overview
Work History
Education
Skills
Timeline
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Sharon Ussin

Garyville,LA

Summary

Dynamic Shift Manager with a proven track record at RaceTrac, excelling in customer service and employee training. Demonstrated expertise in cash handling and decision-making, enhancing team performance and operational efficiency. Skilled in fostering a safe, punctual, and reliable workplace, significantly contributing to company standards and values.

Overview

8
8
years of professional experience

Work History

Shift Manager

RaceTrac
08.2019 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Dietary Aide

Nexion Health Care
01.2017 - 07.2019
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Education

Blue Cliff College - Metairie
Metairie, LA
03.2025

High School Diploma -

Destrehan High School
Destrehan, LA
05.2015

Skills

Cash Handling

Decision-Making

Customer service focus

Employee Training

Workplace Safety

Accurate money handling

Staff Motivation

Opening and closing procedures

Punctual and Reliable

Timeline

Shift Manager

RaceTrac
08.2019 - Current

Dietary Aide

Nexion Health Care
01.2017 - 07.2019

Blue Cliff College - Metairie

High School Diploma -

Destrehan High School

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Sharon Ussin