Sharon Vincze
CSR
Commerce City,CO
Summary
Detailed Customer Service Rep known for having great communication skills. Gifted at working with all types of customers. Looking for a part-time role where hard work and dedication will be highly valued.
Overview
43
43
years of professional experience
Work History
Customer Service Representative
Hobby Lobby
Brighton, CO
11.2021 - 02.2022
- Assisted holiday shoppers with questions, checkouts and returns. Provided excellent customer service during stressful holiday shopping.
Customer Service Representative
Target
Brighton, CO
10.2021 - 02.2022
- Part-time Holiday CSR providing customer service at checkout stations.
- Provided friendly, professional service maximizing holiday sales and minimizing stress for holiday shoppers.
Customer Service Representative
EPIQ SYSTEMS, INC.
Portland, OR
09.2014 - 03.2016
- Answered/Managed cybersecurity breach calls from Office of Personnel Management employees impacted by cybersecurity breach of 4.2M federal employees.
- Enrolled impacted personnel in identity credit monitoring services.
Financial Services Representative
MassMutual Financial Group
Portland, OR
02.2004 - 10.2008
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
Independent Insurance Agent
Aflac
Portland, OR
09.1997 - 02.2004
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
Marketing/Sales Representative
AT&T Communications
San Francisco, CA
08.1979 - 02.1986
- Created and provided marketing material to meet business needs.
- Worked closely with senior management to implement strategic communications plans and marketing initiatives.
Education
MBA - Marketing
University of Nevada
RenoSkills
- Product Sales
- Customer Service
- Tactful and Diplomatic
- Customer Relations
- Positive and Professional
Timeline
Customer Service Representative
Hobby Lobby
11.2021 - 02.2022
Customer Service Representative
Target
10.2021 - 02.2022
Customer Service Representative
EPIQ SYSTEMS, INC.
09.2014 - 03.2016
Financial Services Representative
MassMutual Financial Group
02.2004 - 10.2008
Independent Insurance Agent
Aflac
09.1997 - 02.2004
Marketing/Sales Representative
AT&T Communications
08.1979 - 02.1986
MBA - Marketing
University of Nevada
Similar Profiles
Kayanna DavisKayanna Davis
Warehouse Order Puller at Hobby Lobby Distribution CenterWarehouse Order Puller at Hobby Lobby Distribution Center
Thomas DiVuoloThomas DiVuolo
Stock Clerk at Hobby LobbyStock Clerk at Hobby Lobby
Richard Kolbasowski IIIRichard Kolbasowski III
Store Setter at Hobby LobbyStore Setter at Hobby Lobby
Sherry BauerSherry Bauer
Order Puller at Hobby Lobby Distribution CenterOrder Puller at Hobby Lobby Distribution Center
Kelsey S. GedgeKelsey S. Gedge
Senior Transmission System Engineering Manager at Metro Wastewater Reclamation District, Denver, COSenior Transmission System Engineering Manager at Metro Wastewater Reclamation District, Denver, CO