John Tamakloe

• Updated customer contact information in the system database.
• Assisted with filing documents and maintaining records.
• Scanned documents into digital format for storage purposes.
• Answered phone calls and directed them to the appropriate personnel.
• Maintained an organized filing system of paper documents.
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Monitored office supply stock levels and placed timely orders for replenishment.

• Utilized knowledge and skills in root cause failure analysis.
• Supervised activities such as accounting, regulatory compliance, team scheduling, and organization of vendors and contractors.
• Identified root cause and delivered recommendations to alleviate future issues and failures.
• Assessed construction techniques and troubleshooting processes to foster consistent development.
• Collected samples of soils and construction materials in field to measure physical characteristics.

• Executed on-site installations, routine maintenance, and minor repairs for systems.
• Utilized hand tools and power equipment in compliance with safety procedures.
• Composed detailed service reports outlining completed work, identified issues, and suggested solutions.
• Provided exceptional customer service during field visits to align with corporate standards.

Diagnosed technical errors and devised effective solutions to enhance system performance.

• Assessed customer requirements and delivered tailored recommendations during briefings.