Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharonda Jackson

Houston,TX

Summary

Medical Professional with over 10 years of healthcare and customer service experience seeking to obtain a secure position in the medical field with a company that is searching for a determined individual to grow with them in an environment where my skills and education can be utilized and opportunities for continued skill development and growth are available and encouraged.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Kismet Residential Treatment Facility
Tomball, TX
07.2023 - 01.2025

Mailhandler

United States Postal Service
Houston, TX
05.2019 - 05.2023
  • Directed optimization of mail and package sorting systems.

Caregiver/Provider

henfemat medical services
Katy, TX
05.2017 - 06.2019
  • Med reminder, light housekeeping, errands, prep meals

Caregiver/Administrative Assistant

Avalon Memory Care
Houston, TX
01.2017 - 10.2018
  • Cleaning, toileting, diaper change, bathing, feeding, med reminder, transfers, file paper work, run errands, faxing, coping, printing, input info into the computer

Caregiver

Agape Provider Services
Houston, TX
02.2012 - 05.2018
  • Assist clients in addressing everyday personal needs such as bathing and grooming
  • Perform light housekeeping activities such as cleaning, dusting and vacuuming
  • Run errands including grocery shopping, bills payment and mail handling

Direct Care Staff

SERENITY PLACE
Houston, TX
03.2015 - 07.2016
  • Oversaw safety protocols for young girls.
  • Activities
  • Outings
  • Paperwork
  • Interacting with them
  • Make sure they do their daily activities

Infant Teacher

Preschool Express Learning Academy
Humble, TX
03.2014 - 05.2015
  • Maintained cleanliness and organization in classroom and dining spaces.
  • Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted development of social, emotional, and communication skills in infants.
  • Implemented positive reinforcement techniques to promote desirable behavior among infants.
  • Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
  • Utilized a variety of teaching methods, including storytelling, music, and visual aids, to stimulate infant curiosity and interest in learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Supported the emotional needs of infants through consistent care, comfort, and validation of feelings.
  • Enhanced infant learning by implementing age-appropriate activities and educational games.
  • Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
  • Prepared nutritious meals and snacks for infants to promote healthy eating habits from an early age.
  • Assessed developmental milestones and provided regular updates to parents on their child''s progress.
  • Conducted regular observations and evaluations of infant growth, adjusting lesson plans as needed based on developmental progress.
  • Improved communication skills among infants by incorporating sign language into daily routines.
  • Promoted cognitive development through interactive play sessions and sensory experiences.
  • Established clear expectations for infant behavior using age-appropriate boundaries.

Direct Care Staff

Unity Children's Home
Houston, TX
09.2012 - 03.2014
  • Developed relationships to build trust and execute developmental and operational activities
  • Increased level of independence by providing daily undertakings that promote self-management
  • Planned, organized, and led group activities for children ages ranging from ten to eighteen

Casual/PSE Clerk

United States Postal Service
Houston, TX
11.2010 - 01.2012
  • Received letters and parcels and place in mail bags; register, certify, and ensure mail
  • Operated a pallet jack to transport mail from one work station to another; scan and weigh letters and parcels

Medical Assistant

Dr. Mohan
Houston, TX
01.2009 - 12.2009
  • Escort patients to exam rooms, measure vital signs and document in patient's chart
  • Keep exam rooms stocked with adequate medical supplies and prepare sterilization
  • Ensure all related reports and labs are filed in patients' medical records prior to appointments

Education

Medical Assisting -

Everest Institute
Houston, TX
12.2009

High school diploma -

Avignon Academy
Houston, TX
02.2009

Skills

  • Mental health
  • Healthcare
  • Online training
  • Training
  • Hiv
  • Self-directed
  • Meal Preparation
  • Individual / Group Counseling
  • Alzheimer's Care
  • Vital Signs
  • Group Therapy
  • Senior care
  • Home care
  • Cooking
  • Data entry
  • Typing
  • Communication skills
  • Customer service
  • Home health

Certification

  • First Aid Certification
  • Driver's License
  • CPR Certification

Timeline

Direct Care Worker

Kismet Residential Treatment Facility
07.2023 - 01.2025

Mailhandler

United States Postal Service
05.2019 - 05.2023

Caregiver/Provider

henfemat medical services
05.2017 - 06.2019

Caregiver/Administrative Assistant

Avalon Memory Care
01.2017 - 10.2018

Direct Care Staff

SERENITY PLACE
03.2015 - 07.2016

Infant Teacher

Preschool Express Learning Academy
03.2014 - 05.2015

Direct Care Staff

Unity Children's Home
09.2012 - 03.2014

Caregiver

Agape Provider Services
02.2012 - 05.2018

Casual/PSE Clerk

United States Postal Service
11.2010 - 01.2012

Medical Assistant

Dr. Mohan
01.2009 - 12.2009

Medical Assisting -

Everest Institute

High school diploma -

Avignon Academy
Sharonda Jackson