Taylor VanNorman
Hammond,US
Summary
Experienced Behavioral Health Technician with over 9 years of expertise in crisis intervention, patient care, and security management. Demonstrates strong leadership and conflict resolution skills, effectively maintaining order and safety in challenging environments. Committed to advancing patient care and safety, leveraging extensive experience in behavioral health and correctional facilities.
Overview
10
10
years of professional experience
Work History
Direct Care Worker
Acumen Fiscal Agent
03.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Patient observation assistance
Crothall Healthcare Inc. OLOL
Baton Rouge
01.2025 - Current
- Assisted nursing staff with maintaining accurate patient records for timely communication or relevant information to medical teamsCollaborate with nursing teams to maintain detailed patient records, ensuring seamless information flow and enhanced care coordination.
- Monitor and document vital patient information while maintaining strict confidentiality protocols and regulatory compliance standards.
- Partner with healthcare professionals to implement effective patient observation strategies and support optimal care delivery.
- Analyse patient behaviour patterns and report critical changes to medical staff, contributing to proactive care management.
Behavioral Health Technician 3
Covington Behavioral Health Hospital
Covington
01.2020 - 06.2024
- Provided compassionate care and crisis intervention for mental health patients, implementing therapeutic techniques and maintaining detailed progress records.
- Monitored vital signs and behavioral patterns, documenting observations in electronic health records while ensuring medication compliance protocols.
- Coordinated with interdisciplinary healthcare teams to develop and execute patient care plans, facilitating group therapy sessions.
- Led daily therapeutic activities and crisis de-escalation interventions, contributing to improved patient outcomes and reduced incident rates.
- Assessed patient behavioral changes and safety risks, implementing preventive measures and maintaining secure therapeutic environments.
Correctional Sergeant
Dixon Correctional Institute
Jackson, LA
01.2018 - 01.2020
- Led security operations and supervised inmate activities, implementing enhanced safety protocols while maintaining facility compliance standards.
- Coordinated staff training programs and emergency response procedures, reducing incident response time and improving overall facility security.
- Managed daily security inspections and documentation, ensuring strict adherence to state regulations and maintaining accurate incident reports.
- Fostered positive relationships between staff and inmates, developed conflict resolution strategies, and promoted rehabilitation programs.
Correction Therapeutic Guard
Eastern Mental Health System
Jackson, LA
01.2016 - 01.2018
- Supervised therapeutic activities and maintained secure environment while fostering rehabilitation of mental health patients through compassionate care and crisis intervention.
- Implemented behavioural management protocols and documented patient progress, contributing to improved treatment outcomes and facility safety standards.
- Coordinated with mental health professionals to develop and execute personalised therapeutic plans, enhancing patient recovery and well-being.
- Monitored patient behaviour patterns and maintained detailed incident reports, strengthening facility security protocols and risk assessment procedures.
Education
Associate of Applied Science - EKG Monitor Technician
Our Time Is Now Career College
McComb, MS09.2025
High School Diploma - undefined
East Feliciana High School
Jackson, LA05.2015
Skills
- Patient Care
- Clinical Documentation
- Crisis Intervention
- De-escalation
- Security
- Observation
- HIPAA Compliance
- EKG Interpretation
- Emergency Response
- Mental Health
- First Aid
- Safety
- Medication administration
- Meal preparation
- Personal hygiene assistance
- Compassionate caregiving
- Direct patient care
Timeline
Direct Care Worker
Acumen Fiscal Agent
03.2025 - Current
Patient observation assistance
Crothall Healthcare Inc. OLOL
01.2025 - Current
Behavioral Health Technician 3
Covington Behavioral Health Hospital
01.2020 - 06.2024
Correctional Sergeant
Dixon Correctional Institute
01.2018 - 01.2020
Correction Therapeutic Guard
Eastern Mental Health System
01.2016 - 01.2018
Associate of Applied Science - EKG Monitor Technician
Our Time Is Now Career College
High School Diploma - undefined
East Feliciana High School