Sharonda Stokes
Chandler,AZ
Summary
Motivated Professional Sales Consultant offering demonstrated success, identifying prospects and converting leads into customers. Known for superior communication skills and understand client needs and sales closing ratio. Am recognized in vast experience in real estate, developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profit goals. Ready to grow efficiency and expand locations, by applying diverse experience in real estate knowledge for long-term career advancement and success.
Overview
5
5
years of professional experience
Work History
Professional Leasing Consultant
W3 Luxury Living
02.2023 - 08.2023
- Networking with locators, realtors, prospects, and residents to reach favorable agreements and provide excellent customer service while building professional client relationships.
- Coordinated strategic marketing plans and updated social media platforms with the latest news and corporate details.
- Conducted daily/monthly reports using MSL listings by generating new leads and renewals to maintain 97% resident occupancy.
- Achieved weekly/monthly sales goals by promoting the company's products and benefits to new clients.
- Accomplished multiple 5 for 5's and was listed as one of the top sellers in the region.
- Managed daily contracts and negotiations for all leasing activity, including tenant leases, renewals, move-ins, and move-outs through Entrata to fully comply with records to meet state, local, and federal housing requirements.
Leasing Consultant
Berkshire Residential Investments
11.2021 - 02.2023
- Conducted tours of available units to potential tenants and showed features of each unit while maintaining inquiries to secure revenues and promote new offerings in CRM software to stay current on sales and traffic goals.
- Updated weekly reports for market surveys on comps in the area.
- Achieved company sales goals by providing excellent customer service and demonstrating team leadership skills amongst sister properties.
- Participated in industry conventions, seminars, and workshops to stay updated on changes in the real estate market.
- Negotiated with prospective tenants to secure signed contracts or renewals to maintain a 97% occupancy rate and keep property compliant with local, state, and federal regulations through Yardi, Bluemoon Lease, and DocuSign.
- Planned, scheduled, and coordinated general maintenance or repairs for residents' move-in/move-outs with the maintenance supervisor and contractors.
Assistant Production Coordinator
Primo Water
02.2021 - 11.2021
- Managed logs and reports detailing production data such as volume, materials used, and quality assurance results, and managed accounts to drive revenue and profit in the Oracle System.
· Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans. (KPI/Scrap)
· Coordinated schedules for the production team to ensure load sheets were input in and out of the Oracle System to meet deadlines for upper management and vendors.
· Negotiated contracts with clients and vendors for invoice processing and (B.O.L/RMA/B2B)
· Responsible for ordering inventory and non-inventory supplies to enter accurate month-end reporting.
Senior Switch Board Receptionist
Ricoh USA Amazon/Swisspost
09.2018 - 02.2021
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs through the area manager and system administrator.
- Monitored office switchboards, calendars, special projects, workshops, and travel to maximize company productivity.
- Tracking recruiting activities and providing candidate status in weekly/end-of-month reports.
- Promoted to Senior Switch Board Receptionist on completing the Emerging Leadership program, which allows me to oversee between 2 sites.
- Facilitate communications with internal/external customers and vendors, addressing complex billing issues and ensuring 100% accuracy of accounts payable and receivable records.
Education
Associate of Science - Business Administration And Management
University of Phoenix
Atlanta, GA06.2012
Skills
- Business/Client Relations
- Sales & Marketing
- Oracle
- Entrata
- CRM
- Yardi
- Property Management
- Account Management
- Community Engagement
- TAA Law & Regulations
- Training and Mentoring
- Contract Negotiation
Timeline
Professional Leasing Consultant
W3 Luxury Living
02.2023 - 08.2023
Leasing Consultant
Berkshire Residential Investments
11.2021 - 02.2023
Assistant Production Coordinator
Primo Water
02.2021 - 11.2021
Senior Switch Board Receptionist
Ricoh USA Amazon/Swisspost
09.2018 - 02.2021
Associate of Science - Business Administration And Management
University of Phoenix
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