Sharonda Wilson
Campbellton,FL
Summary
Presents excellent customer service and able to maintain a friendly attitude under pressure while capable of multi-tasking. Effectively builds loyalty and long-term relationships with customers while consistently achieving the company's goals. Handles equipment accurately and safely during each designated shift. Experienced delivery driver offering delivery experience and solid dedication.
Overview
8
8
years of professional experience
Work History
Delivery Driver
FedEx Ground (Brady Corporation)
11.2017 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Officer
Securitas Security Services
06.2017 - 11.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Team Leader
Twin Oaks Juvenile Development
06.2016 - 06.2017
- Provides constant proper supervision of youth.
- Participates with students in various work and leisure activities.
- Completes incident, accident, and behavioral reports according to procedures.
- Collects/summarizes program data and inputs as required by supervisor.
- Safely transports students to off-site appointments or activities.
- Demonstrate appropriate behavior at all times while mentoring and supervising students.
Package Handler
FedEx Ground
06.2016 - 11.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
Associate of Arts - Allied Health
Lurleen B. Wallace Community College
Andalusia, AL05-2009
High School Diploma -
Graceville High School
Graceville, FL05-2007
Skills
- Positive attitude
- Customer service
- Goal-oriented
- Teamwork and collaboration
- Time management
- Load and unload
- Vehicle maintenance
Timeline
Delivery Driver
FedEx Ground (Brady Corporation)
11.2017 - 10.2024
Security Officer
Securitas Security Services
06.2017 - 11.2017
Team Leader
Twin Oaks Juvenile Development
06.2016 - 06.2017
Package Handler
FedEx Ground
06.2016 - 11.2016
Associate of Arts - Allied Health
Lurleen B. Wallace Community College
High School Diploma -
Graceville High School
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