Sharon Clements
Palmyra,VA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Motivational Supervisor with 15 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Payroll Administration Supervisor
General Dynamics, Shared Resources LLC
Charlottesville, VA
05.2011 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Participated in NDT testing each year responsible for gathering al files needed for vendors. Coordinated and reviewed files. Researched and provided responses to support NDT questions/feedback for vendor.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided support/research to CHQ benefits for vendor related questions.
- Analyzed project deliverables. Minimizes exposure and risks.
- Facilitated project team and customer meetings, keeping team and customers well informed of revision.
- Provided audit support for internal and external audits.
Payroll Administrator Specialist
General Dynamics, Shared Resources LLC
Charlottesville, VA
05.2009 - 05.2011
- Kept informed on tax law changes that applied to payroll process.
- Prepared end-of-period payroll tax returns.
- Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
- Lead and test Year End for US (W2) and Canada (T4) for annual changes and ensure Federal, State and Provincial
compliance. Support Payroll Production Processing. - Lead and test Annual Enrollment for annual vendor and/or benefit changes. Partner with CHQ and vendor to ensure PS.
setup complies with eligibility and plan rules. - Maintain system compliance with Federal,State and Provincial regulations, as they affect payroll, and are implemented in
PeopleSoft. - Provide support/research to CHQ benefits for vendor related questions.
- Reviews current tables/set ups used for vendors/ reviews inbound/outbound to look for areas for improvement.
- Communicating clearly to stakeholder, facilitators and business partners collected information and able to formulate reports and recommendations based on finding.
Payroll Administrator Specialist
General Dynamics, Shared Resources LLC
Charlottesville, VA
01.2007 - 06.2009
- Kept informed on tax law changes that applied to payroll process.
- Prepared end-of-period payroll tax returns.
- Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
- Lead and test Year End for US (W2) and Canada (T4) for annual changes and ensure Federal, State and Provincial
compliance. Support Payroll Production Processing. - Lead and test Annual Enrollment for annual vendor and/or benefit changes. Partner with CHQ and vendor to ensure PS.
setup complies with eligibility and plan rules. - Maintain system compliance with Federal,State and Provincial regulations, as they affect payroll, and are implemented in
PeopleSoft. - Provide support/research to CHQ benefits for vendor related questions.
- Reviews current tables/set ups used for vendors/ reviews inbound/outbound to look for areas for improvement.
- Communicating clearly to stakeholder, facilitators and business partners collected information and able to formulate reports and recommendations based on finding.
Benefit Accountant
General Dynamics, Shared Resources LLC
Charlottesville, VA
01.2008 - 02.2009
- Analyzed financial data to identify discrepancies or trends.
- Performed general ledger reconciliations on a timely basis.
- Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
- Created journal entries accurately and timely for month end close processes.
- Processed Fidelity health and welfare chargeback file.
- Completed complex reconciliations.
- Processed internal division invoices for business units.
- Prepared and maintained financial records.
- Entered journal entries.
- Worked with third-party vendors for audit reports.
- Reconciled general ledger expense account for claims from vendors.
Payroll Supervisor
General Dynamics, Shared Resources LLC
Charlottesville, VA
06.2004 - 04.2007
- Developed and implemented new policies and procedures related to payroll processes.
- Managed the day-to-day operations of the payroll department, including scheduling staff, assigning tasks, and providing guidance as needed.
- Maintained employee records in accordance with applicable laws and regulations.
- Resolved complex payroll issues promptly by researching discrepancies and collaborating with other departments as needed.
- Processed garnishments, vacation accruals, 401k contributions, direct deposits, tax withholdings, retroactive payments and bonus calculations.
- Performed audits of time sheets for compliance with company policies and federal and state regulations.
- Provided support for employees on all aspects of payroll functions such as deductions, taxes, benefits.
- Monitored changes in state and federal tax laws to ensure compliance with government regulations.
- Assisted managers in resolving personnel issues related to wages or salaries.
- Responded quickly and efficiently to inquiries from employees regarding their paychecks.
- Conducted regular internal reviews of current practices within the organization's payroll process.
- Extracted information from payroll system and generated reports for various departments and vendors.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Prepared manual checks and submitted direct deposit through online banking.
- Delegated work to staff, setting priorities and goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Guided employees in handling difficult or complex problems.
Lead Payroll Representative
General Dynamics, Shared Resources LLC
Charlottesville, VA
05.2003 - 05.2004
- Processed payroll data and maintained employee records in accordance with company policies.
- Verified timesheets, calculated wages and ensured accuracy of deductions.
- Resolved discrepancies related to payroll processing and provided customer service support.
- Prepared tax documents such as W-2s, 1099s, 941s and other forms.
- Assisted with the implementation of new payroll systems and procedures.
- Generated reports for management regarding payroll expenses, taxes and benefits.
- Ensured compliance with federal, state and local laws pertaining to payroll regulations.
- Performed audits of time cards, pay rates and deductions to ensure accuracy of information.
- Participated in special projects such as year-end closing activities or updating job descriptions.
- Managed employee garnishments, bonuses, advances and other payments.
- Answered inquiries from employees concerning their paychecks or deductions.
- Created ad hoc reports upon request from senior management or external auditors.
Payroll Re
General Dynamics, Shared Resources LLC
Charlottesville, VA
09.2000 - 01.2002
- Processed payroll data and maintained employee records in accordance with company policies.
- Verified timesheets, calculated wages and ensured accuracy of deductions.
- Resolved discrepancies related to payroll processing and provided customer service support.
- Managed
- Managed employee garnishments.
- Ensured compliance with federal, state and local laws pertaining to payroll regulations.
Education
BBA - Management Information Systems
Averett University
Danville, VA12-2012
Skills
- Work Planning And Scheduling
- Organizational Effectiveness
- Process Improvement
- Program Implementation
- Project Coordination
- Key Decision Making
- Program Leadership
- Goal-Oriented
- Complex Problem-Solving
- Relationship Building
- Problem Solving
- Project Planning
- Continuous Improvement
- Leadership And Vision
Certification
- Certified Payroll Professional
- Certified Lean Six Sigma Green Belt
Timeline
Payroll Administration Supervisor
General Dynamics, Shared Resources LLC
05.2011 - Current
Payroll Administrator Specialist
General Dynamics, Shared Resources LLC
05.2009 - 05.2011
Benefit Accountant
General Dynamics, Shared Resources LLC
01.2008 - 02.2009
Payroll Administrator Specialist
General Dynamics, Shared Resources LLC
01.2007 - 06.2009
Payroll Supervisor
General Dynamics, Shared Resources LLC
06.2004 - 04.2007
Lead Payroll Representative
General Dynamics, Shared Resources LLC
05.2003 - 05.2004
Payroll Re
General Dynamics, Shared Resources LLC
09.2000 - 01.2002
BBA - Management Information Systems
Averett University
- Certified Payroll Professional
- Certified Lean Six Sigma Green Belt
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