Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Generic

Sharon Divine Umba

Portland

Summary

With proven expertise in POS system proficiency and a knack for fostering workplace safety, I've excelled in roles at Price Chopper and Chick-fil-A, where I significantly improved transaction efficiency and customer service standards. My ability to seamlessly delegate tasks and promote loyalty programs underscores my comprehensive skill set.

Overview

4
4
years of professional experience

Work History

Cook Line, Customer Service

Chipotle
12.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Cashier Trainer

Price Chopper
11.2023 - 10.2024
  • Demonstrated how to use the point-of-sale system efficiently and accurately.
  • Instructed cashiers on proper procedures for handling money and credit card transactions.
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.

Cashier

Chick-fil-A
11.2021 - 10.2024
  • processing transactions, providing customer service, and maintaining the checkout area:
  • Greeted customers and answered any questions they had about the store's products and services.

Education

GED -

University Rev.KIM
11-2016

High School Diploma -

Quinsigamond Community College
Worcester, MA

Skills

  • POS system proficiency
  • Currency conversion
  • Loyalty program promotion
  • Workplace safety
  • Task delegation
  • Cash handling expertise

Education and Training

other

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Cook Line, Customer Service

Chipotle
12.2024 - Current

Cashier Trainer

Price Chopper
11.2023 - 10.2024

Cashier

Chick-fil-A
11.2021 - 10.2024

GED -

University Rev.KIM

High School Diploma -

Quinsigamond Community College

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