Sharonne Hawkins

Responsibilities and Duties

• Served as primary liaison for client inquiries and complex requests, delivering exceptional service within a direct marketing framework.
• Oversaw the creation, modification, and maintenance of critical records, analytical reports, and data sets using MS Office Suite.
• Drafted and distributed high-quality formal and corporate communications across various digital and physical channels.
• Directed comprehensive administrative functions, including executive scheduling, inventory optimization, meeting coordination, and digital filing architecture.
• Evaluated and refined organizational workflows to maximize operational efficiency and productivity.
• Leveraged Oracle CPQ for precise inventory management and order fulfillment.
• Maintained rigorous standards of confidentiality and security for proprietary corporate and sensitive client data.

• Delivered individualized and group instruction to boost student engagement and learning outcomes.
• Supported teachers in managing classroom behavior and executing diverse projects.
• Implemented targeted interventions that tracked student progress and adjusted strategies for measurable academic improvements.

• Tracked and managed all financial transactions, ensuring accuracy in accounts payable and receivable.
• Processed payroll by verifying timesheets and confirming correct deductions.
• Prepared and submitted certified payroll for multiple contracts weekly, ensuring compliance with regulations.
• Ordered office supplies, managed phone communications, and maintained organized filing systems.
• Assisted in bid preparation and contract documentation, contributing to successful project acquisitions.
• Streamlined office operations by optimizing filing systems and coordinating schedules for executive team.

• Supervised store operations to ensure seamless opening and closing procedures.
• Managed cash handling by accurately balancing drawers and reconciling receipts.
• Resolved customer issues while enhancing shopping experiences and satisfaction levels.
• Organized and priced merchandise to create effective displays that boosted sales.
• Spearheaded innovative projects that drove measurable results and fostered team collaboration.
• Consistently exceeded targets through the implementation of process improvements.

• Scheduled meetings and managed office calendar.
• Typed and filed documents, faxed information, and maintained office supplies.
• Streamlined office operations through efficient visitor management and call handling, enhancing overall productivity and communication flow.
• Maintained meticulous records and inventory, ensuring seamless document management.