SharQueise Wallace
Wilmington,DE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Shuttle Bus Driver
Transdev
02.2024 - Current
- Enhanced passenger satisfaction by providing friendly and efficient service during shuttle bus rides.
- Ensured timely arrivals and departures by maintaining strict adherence to established schedules.
- Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
- Assisted passengers with boarding and disembarking, ensuring a smooth and safe experience for all riders.
- Maintained clean and comfortable bus interiors, contributing to a positive travel environment for passengers.
Shoe Truck Manager
Saf Gard Safety Shoes
08.2022 - 02.2023
- Enhanced driver safety by implementing comprehensive training programs and monitoring performance.
- Streamlined route planning for improved efficiency, leading to reduced fuel consumption and delivery times.
- Optimized truck fleet utilization by closely tracking vehicle maintenance needs and scheduling repairs proactively.
- Reduced operational costs with strategic negotiation of vendor contracts for fuel, maintenance, and parts purchases.
- Operate 26 foot box truck following DOT regulations as well as following local traffic rules.
- Developed strong relationships with customers through regular communication regarding order statuses and potential issues.
Delivery Driver
FreshDirect
01.2019 - 07.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Paratransit Bus Operator
Total Transit Inc.
03.2016 - 11.2018
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean vehicle interior.
- Improved on-time performance by efficiently planning routes and navigating through traffic to meet tight schedules.
- Maximized customer satisfaction with courteous service, assisting passengers with boarding and deboarding the bus as needed.
- Reduced operational costs by adhering to fuel-efficient driving practices and promptly reporting necessary vehicle repairs.
- Ensured compliance with company policies, local regulations, and ADA requirements for transporting passengers with disabilities.
Education
High School Diploma -
Kingsway Regional High School
Woolwich Township, NJ06.2009
Skills
- Schedule Adherence
- Safe Driving Practices
- Customer Service
- Interpersonal Communication
- Computer Literacy
- Leadership
- Problem Solving
- Decision making
Timeline
Shuttle Bus Driver
Transdev
02.2024 - Current
Shoe Truck Manager
Saf Gard Safety Shoes
08.2022 - 02.2023
Delivery Driver
FreshDirect
01.2019 - 07.2022
Paratransit Bus Operator
Total Transit Inc.
03.2016 - 11.2018
High School Diploma -
Kingsway Regional High School
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