Sharquil Bates
Rosharon,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Comfortable connecting with patients, explaining procedures and answering questions. Well-versed in procedural requirements and constraints. Versatile skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with over 7 years of experience working in customer retail settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Documentation Specialist
Cognizant Technologies Solutions
07.2022 - Current
- Interpreted test results, compared to specifications and control limits and recommended data for release.
- Used dragon ambient experience medical record software every day and developed advanced skills.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Documented notes during patient visits.
EEG Technician
Andersen Neurodiagnostics
04.2021 - 04.2022
- Demonstrated thorough knowledge of 10-20 system of electrode placement when performing EEGs.
- Measured electrical activity of brain waves using electroencephalograph (EEG) instrument to detect brain disorders.
- Filed, maintained and transmitted EEG records and physician interpretations to keep providers, patients and families well informed.
Nursing Assistant
Henry Ford Hospital
11.2019 - 03.2021
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Assistant Store Manager
Jimmy Jazz
10.2016 - 06.2019
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Education
High School Diploma -
Northwestern High School
05.2013
Skills
- Patient Care
- Recordkeeping Abilities
- EEG Recording
- Customer Service
- Data Gathering
- Microsoft Office
- Work Ethic
- Efficient and Detail-Oriented
- Data Entry
- Verbal and Written Communication
- Computer Skills
- Multitasking and Prioritization
Certification
- Certified phlebotomist, Health Care Solutions and Career Group - 2021
- CPR AED Training - 2019
Timeline
Quality Documentation Specialist
Cognizant Technologies Solutions
07.2022 - Current
EEG Technician
Andersen Neurodiagnostics
04.2021 - 04.2022
Nursing Assistant
Henry Ford Hospital
11.2019 - 03.2021
Assistant Store Manager
Jimmy Jazz
10.2016 - 06.2019
High School Diploma -
Northwestern High School