Sharra Davis
Alpharetta,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Also dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
6
6
years of professional experience
Work History
Cab Driver and Deliver Orders
Uber Eats And Rideshare
11.2022 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Fostered a welcoming atmosphere within the taxi cab through engaging conversation while respecting boundaries of passenger privacy.
- Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant riding experience.
- Enhanced company reputation by consistently receiving positive feedback from customers, leading to increased referrals and business opportunities.
Produce Dept. Associate
Walmart
08.2021 - Current
- Assisted customers with special requests, leading to a higher level of personalized service and repeat business.
- Collaborated with team members to maintain a clean and organized produce section, improving the overall store appearance.
- Enhanced customer satisfaction by providing exceptional service and product knowledge in the produce department.
- Assisted in creating weekly sales reports which provided valuable insights into customer preferences and buying patterns.
- Monitored stock levels and rotated items as needed to ensure optimal freshness for customer satisfaction.
- Provided training to new associates on proper handling and storage of produce items, reducing spoilage rates significantly.
Deli Cook
Sodexo Food Service & Catering
02.2019 - 03.2020
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
- Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
- Successfully managed inventory by conducting regular audits of supplies and placing timely orders as needed.
- Ensured excellent presentation of products with attention to detail in plating and garnishing each dish according to established guidelines.
Cafeteria Worker
Autrey Mill Middle School
08.2018 - 02.2019
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
Education
High School Diploma -
Centennial High School
05.2017
Skills
- Cash handling proficiency
- Cleanliness and hygiene
- Stock Rotation
- Customer Satisfaction
- Cleaning duties
- Food Preparation
- Problem-Solving
- Dishwashing
- Customer Service
- Critical Thinking
Timeline
Cab Driver and Deliver Orders
Uber Eats And Rideshare
11.2022 - Current
Produce Dept. Associate
Walmart
08.2021 - Current
Deli Cook
Sodexo Food Service & Catering
02.2019 - 03.2020
Cafeteria Worker
Autrey Mill Middle School
08.2018 - 02.2019
High School Diploma -
Centennial High School
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