Sharrese Anderson
Greenville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Master Esthetician
Brazilian Wax By Andreia
2021.05 - 2023.06
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Welcomed clients arriving for appointments.
- Assisted in developing monthly promotional campaigns to attract new clients.
- Created repeat business by developing long-term relationships with regular customers.
- Cleansed, exfoliated and moisturized customer skin.
- Resolved customer complaints and facilitated conflict resolutions.
- Onboarded new employees with training and new hire documentation.
- Improved marketing to attract new customers and promote business.
Sales Support Coordinator
Spectrum
2012.05 - 2020.01
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Assisted customers with sales needs such as inventory and shipping questions.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Coordinated responses and resources to handle special client requests.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Prepared and presented sales reports and customer profiles to upper management.
- Documented customer complaints and completed corrective action requests.
Education
No Degree - Esthetics
Kenneth Shuler School of Cosmetology
Spartanburg, SC09.2020
Bachelor of Science - Biology
Morris College
Sumter, SC05.2009
Skills
- Employee Training
- Sales Expertise
- Customer Experience
- Maintaining Clean Work Areas
- Product Recommendations
- Conflict Resolution
- Service Quality
- Excellent Team Player
- Staff Meetings
- Superior Attention to Detail
- Eyebrow Shaping
- Waxing and Laser Hair Removal
Timeline
Master Esthetician
Brazilian Wax By Andreia
2021.05 - 2023.06
Sales Support Coordinator
Spectrum
2012.05 - 2020.01
No Degree - Esthetics
Kenneth Shuler School of Cosmetology
Bachelor of Science - Biology
Morris College
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