Sharril T. Anderson
Lynchburg,VA
Summary
Driven by a proven track record of enhancing patient and customer satisfaction, I leveraged skills in Personal Hygiene Assistance and Behavioral Management to improve care quality at Care Advantage, Inc. and Centra Health. Excelled in fast-paced environments, achieving efficiency optimizations and fostering strong team collaborations. Demonstrates emotional support and meticulous attention to detail, contributing to superior service delivery and operational success.
Overview
14
14
years of professional experience
Work History
PCA
Care Advantage, Inc.
Lynchburg, VA
02.2023 - Current
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
Environmental Services
Centra Health - Lynchburg, VA
Lynchburg, VA
01.2019 - 12.2022
- Evaluated overall performance of environmental services operations, identifying areas for improvement and implementing changes as needed to ensure continued success in maintaining a clean and safe facility environment.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
- Developed comprehensive training manuals to standardize processes across the environmental services department, leading to improved consistency among team members'' performance levels.
- Improved efficiency in cleaning tasks by optimizing schedules and workloads for environmental services team members.
PCA
Heritage Green Nursing Home
Lynchburg, VA
11.2020 - 06.2021
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Cashier/Front Line Cook
Hardee's
Roanoke, VA
06.2013 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
- Meticulously followed health and safety guidelines, contributing to a clean and sanitary kitchen workspace.
Assembly Line Worker
GCA STAFFING
Roanoke, VA
09.2010 - 05.2012
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Education
GED -
Roanoke Higher Education
Roanoke, VA05.2009
Skills
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
Timeline
PCA
Care Advantage, Inc.
02.2023 - Current
PCA
Heritage Green Nursing Home
11.2020 - 06.2021
Environmental Services
Centra Health - Lynchburg, VA
01.2019 - 12.2022
Cashier/Front Line Cook
Hardee's
06.2013 - 12.2014
Assembly Line Worker
GCA STAFFING
09.2010 - 05.2012
GED -
Roanoke Higher Education