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Dynamic Telecommunications Technician with a proven track record at Icon Communications, excelling in network troubleshooting and installation. Recognized for enhancing operational efficiency through effective problem-solving and strong teamwork. Adept at configuring equipment and fostering client relationships, ensuring high-quality service delivery and customer satisfaction.

Competent Telecommunications Technician able to install voice, data, video and fire alarm systems. Well-organized and resourceful with superior work ethic. Bringing 17 years of related experience and looking for challenging new role. Experienced installation and repair technician skilled at setting up, repairing and configuring telecommunications equipment. Proven skills in building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Adept at working in wide range of inside and outside environments to deliver services to customers. Capable of setting up system components and network settings. Good documentation and time management abilities.

Dynamic Telecommunications Technician with extensive experience at Verizon Telecommunications, excelling in fiber optic splicing and network troubleshooting. Proven track record of enhancing system performance and customer satisfaction through effective problem-solving and teamwork. Adept at implementing new technologies and training junior technicians, ensuring operational efficiency and adherence to safety standards.

I have been working with Telus for 18 years. In that time I have been a residential installation and repair technician. I spent 3 years in this role where I dealt with customers face to face. And developed technical abilities and communications skills
I spend 3 years working in the business sector of Telus where I programmed, installed and maintained privately owned phone systems. I worked with high end customers with service agreements and developed further communication skills in a business environment.
The last 12 year of my career have been spent in the Telus cable repair department. In this department I was responsible for small to large system and cable repairs. On these repairs I coordinated contracted skilled labour, permits, locates and was responsible for coordinating internal labour. I am regularly required to read prints and technical documents to ensure accuracy of the work being conducted and to ensure we meet all industry standards and safety codes. I also participated in the technical side and was responsible for completing the repairs myself. I worked in the city of Calgary for 5 of those years and have been working in Strathmore for the remaining 7. I work mostly rural areas and have a very strong understanding of rural road mapping. In the area I work I perform my role alone and work very well without supervision. Because of my constant interactions with customers over the past 18 years I have developed exceptional communication skills. I have been kept up to date with all required safety training and first aid.

INTRODUCTION: I am a professional who is punctual, respectful, pragmatic, realistic, open minded, friendly, hardworking, and optimistic. I am a great leader and motivator, assisting the team towards a common goal, while attaining professional and personal growth. I have exceptional decision-making skills and persuasive negotiation. I can remain calm under pressure. OBJECTIVE: To gain entry level experience where creative initiative, ideas and genuine enthusiasm would allow me to progress. Work study that will combine my interpersonal and writing skills.

Sharron Hall

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Telecommunications Technician

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Telecommunications Technician

High School Diploma -

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