Shartice Giles

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• Assisted field personnel with scene coordination via radio communications ensuring a safer environment for both patients and providers.
• Assisted callers in emergency situations with appropriate information and support.
• Routed calls to police, fire, and ambulance service to meet individual call needs.

• Conducted thorough policy reviews for existing clients, ensuring appropriate coverage levels were maintained over time.
• Improved client retention rates by providing exceptional customer service and tailored insurance solutions.
• Generated quotes and proposals for clients to match individual needs.
• Provided comprehensive product knowledge and guidance to help clients on product selection.

• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.

• Took necessary steps to meet customer needs and effectively resolve food or service issues, making sure inventory was done correct and on time, also handling money cash from registers at the end of the night