Dedicated IT professional with 15 years of experience performing manual software testing for new products or updates to established ones. Demonstrated strengths in software quality assurance, performance testing, troubleshooting, technical support, project management and customer relations. Excellent verbal and written communication skills with the ability to work independently or with a team. Proven willingness to take on any task to support the team and help the business succeed. Eager to learn and implement new technologies while competently continuing to perform established ones. In-depth understanding of issues Developers face in an effort to produce acceptable code on budget versus the needs and expectations of the end user.
Assisted with ground-up development and implementation of the proprietary eTrac Parking Solution Software by conducting extensive software testing accurately and efficiently, with particular attention to End User expectations.
Participated in obtaining PCI Security Council PA-DSS certification for proprietary parking system software.
Contributed to the writing of the Implementation Guide, as defined by the PCI Security Council.
Team Lead for Parking System Acceptance Testing at the Denver International Airport.