Detail-oriented professional with experience in paralegal support, contract management, and client relations. Proven ability to manage sensitive information, maintain accuracy, and support organizational goals in high-pressure environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Paralegal /Customer Service Representative Real Estate Development
Proper Stok (Heijmans)
Rotterdam, The Netherlands
10.2006 - 03.2011
Facilitated contract processing and organized contract database for optimal accessibility.
Managed after-sales services, integrating complaint resolution and mediation efforts between clients, contractors, and subcontractors.
Coordinated with Project Managers to facilitate effective implementation of strategies and objectives.
Pharmacy Technician
Procare Pharmacy
Clarksburg, MD
10.2022 - 07.2024
Established an online retail platform and streamlined logistic processes.
Developed a website to strengthen online visibility.
Interfaced with healthcare organizations and insurance entities to rectify discrepancies.
Pharmacy Technician / Office Manager
Rose Hill Pharmacy
Rose Hill, KS
10.2019 - 06.2022
Contributed to COVID-19 testing and vaccination efforts by maintaining accurate records, ensuring compliance with reporting requirements, and submitting data to public health authorities.
Facilitated collaboration with healthcare professionals and insures while operational efficiency through better inventory oversight.
Cultivated community partnerships and orchestrated outreach initiatives.
Event Coordinator
Wheat State Wine Co.
Winfield, KS
03.2014 - 09.2017
Coordinated a variety of events and projects, managing logistics, staff schedules, vendor communications, and contract preparation to ensure smooth operations.
Developed materials and executed initiatives to support organizational objectives, including marketing collateral and launching an online platform.
Visual Manager
Williams-Sonoma
Wichita, KS
10.2015 - 03.2019
Delivered exceptional client service while supporting senior management with daily operations, including scheduling, event coordination, and social media content.
Oversaw team task by delegating responsibilities, setting priorities, and maintaining a professional environment, including organization, displays and facility upkeep.
Education
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
Hyattsville, MD
Bachelor of Law Certificate -
Hogeschool Inholland
Rotterdam, The Netherlands
03.2009
Associate Degree - Public Administration
Crabeth College (ID College)
Gouda, The Netherlands
06.2001
Skills
Excelled in customer service
Team player
Critical thinker
Creative
Workflow developer
Problem solver
Organizer
Extracurricular Activities
Chef for farm to table tasting dinners at Love & Grit Farm (MD).
Board Member, Rose Hill Chamber of Commerce (KS).
Promoted and supported Local Businesses (KS).
Member, Fall Fest Rose Hill Committee (KS).
Member, Hometown Christmas Committee (KS).
Member, Event Committee for William Newton Hospital Foundation (KS).
References
References available upon request.
Certification
ExCPT Pharmacy Technician (CPhT)
Pharmacy Technician Immunization Training
Languages
English
Professional
Dutch
Native/ Bilingual
Timeline
Pharmacy Technician
Procare Pharmacy
10.2022 - 07.2024
Pharmacy Technician / Office Manager
Rose Hill Pharmacy
10.2019 - 06.2022
Visual Manager
Williams-Sonoma
10.2015 - 03.2019
Event Coordinator
Wheat State Wine Co.
03.2014 - 09.2017
Paralegal /Customer Service Representative Real Estate Development