Shashivardhan T
Alpharetta,GA
Summary
Shrewd Process Developer with 12 years helping businesses reach goals in accelerating timeframes with minimal waste. Designs elegant and efficient processes for members of IT industry. Exceptional at creating easily comprehensible and eminently flexible optimized processes. Had 5 years in Application Development and Maintenance, which contains design, development, deployment, and implementation of projects in the areas of Business Process Management (BPM).
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scrum Master
URSI Technologies
Atlanta, GA
03.2022 - Current
- Led sprint reviews and planning meetings to promote full team engagement.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Worked to provide continuous improvement for product development lifecycle.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Scrum Master, Process Developer
Pegasystems, Inc
09.2016 - 02.2022
- Utilized Agile Scrum practices to help team increase their velocity by 36% within first year of Agile adoption
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Removed team impediments daily to allow team to deliver sprint goals and deliverables
- Facilitated team and cross-team Retrospectives to build good working relationships among 3 agile teams across 2 countries
- Collaborated with members of Product, Business and Engineering Teams to develop and maintain Product Backlogs.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Analyzed previous business processes for inherent flaws, avoiding similar pitfalls in subsequent process development lifecycles.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- As Senior Business Process Developer:
- Created activities and steps for implementing core business logic
- Interacted with client (our Marketing Team) to understand expectations and requirements
- Involved in Use Case conception, Design and Elaboration
- Developed various reports using List view and Summary view rules
- Created High Level Class structure, Workflows and Rule sets in Pega PRPC
- Involved in implementation of CPM framework
- Created Status Reports, Application profiles, Application Versions, Project resources, Project templates
- Created Operators and Workbaskets, Test types, Test environments, and Test applications
- Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
Market Research Lead Analyst
The Hackett Group
11.2013 - 07.2016
- Responsible for preserving CRM project of updating company’s CRM Salesforce.com with help of market research team
- Coordinated all Scrum Ceremonies including Sprint Planning, Daily Stand ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
- Supported Sales team by providing ongoing & ad-hoc data concierge services like Assigning Leads
- Campaign Management (Upload contacts, Task Assignments and Activity Reports) in Salesforce
- Generated Reports for decision makers on BDAs Activities in Salesforce
- Effectively used Eloqua (Marketing Resource Management tool) for campaigning, email pushes and insight reports
- Trained team/internal customers so that they understand how to get the best out of their report.
- Created and presented real-time reports on current market conditions to upper management.
- Tracked key metrics and developed spreadsheets and data models.
Analyst
AnalytiX Data Services
04.2012 - 11.2013
- Responsible for configuration, implementation, and integration of Salesforce CRM and Force.com applications
- Designed email templates for newsletters, webcasts, campaigns, and events in Marketo
- Effectively used Marketo for campaigning, email pushes and insight reports
- Created landing pages, emailers, display ads, and social banners and incorporate design and engagement features that will optimize user experience
- Maintained database of high-level, decision-making contacts within major companies and universities.
Researcher
Datamonitor, Plc
10.2010 - 04.2012
- Maintaining and updating company’s CRM Salesforce.com
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Streamlined research processes to meet tight deadlines for multiple projects.
- Building strong database of decision makers (CIOs, CTOs, CEOs, Directors and Vice presidents etc.) from various verticals
- Research & analysis of target companies in all the industry domains
- Assisting Sales Team pertaining to Lead Generation.
Product Specialist
Alliance Prosys India Limited
01.2010 - 09.2010
- Responsible for interfacing with the Vendor Channel, Sales & Product Management Teams and facilitate internal sales teams for business target achievement
- Identifying New Business Segments & Potential Customers.
- Researched product's technical specifications and accurately communicated information.
Education
MBA - Marketing
Osmania University
06.2009
Bachelor’s degree - Computer Science
JNTU
05.2006
Skills
- Project design
- Document management
- Business Process Analysis
- Best practices
- Risk identification
- Requirements gathering
- Process Development
Certification
- Certified ScrumMaster
- Pega Certified System Architect
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