Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Shasta Biegert

Green Bay,Wisconsin

Summary

Personable and results-driven, bringing a deep understanding of customer relationship building and effective communication. Committed to driving client satisfaction and fostering long-term partnerships. Prepared to add value to team achievements and achieve positive results. Passionate about learning and committed to continual improvement.

Overview

18
18
years of professional experience
1
1
Certification

Work History

ROUTE MANAGER

Bay Towel
10.2024 - 04.2025
  • Planned, distributed, monitored, and followed up on daily route assignments to service customers per company standards and agreements.
  • Resolved customer complaints to uphold service commitments effectively.
  • Conducted site visits to customer accounts, addressing all needs promptly.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Negotiated contract renewals with customers to secure ongoing partnerships.

Territory Route Representative

Bay Towel
09.2021 - 10.2024
  • Operate a Bay Towel truck to deliver and pick up rental goods.
  • Managed inventory levels for assigned route, ensuring adequate product availability for customers.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Expanded client base within assigned territory through proactive networking efforts and relationship building strategies.
  • Promoted additional products and services when appropriate, contributing to increased revenue generation within the assigned territory.

Product Sorter

Bay Towel
11.2020 - 09.2021
  • Improved overall workflow by regularly maintaining and cleaning sorting equipment.
  • Examined products for imperfections and defects.
  • Fostered a positive workplace culture that encouraged open dialogue between coworkers, promoting camaraderie among team members and boosting overall morale.

Assistant Retail Store Manager

Dad's Wine And Spirits
05.2012 - 06.2020
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Air Traffic Controller

United States Navy
11.2006 - 10.2010
  • Observed surroundings, alerting pilots to potential hazards, and advising on altitude, speed, and navigation.
  • Participated in emergency simulations and drills to increase readiness.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Applied Science - Criminal Justice

ITT Technical Institute
Green Bay, WI
12-2010

Skills

  • Efficient route planning
  • Routine operations coordination
  • Strong relationship-building abilities
  • Independent drive
  • Effective team collaboration
  • Strong attention to detail
  • Dependable performance

Certification

Armed Forces United States Navy

Honorable Discharge


DOT Certification

2-year (expires March 2027)


Interests

  • Watching Movies and TV Shows
  • Animal Care
  • Volunteering
  • Animal Welfare Advocacy

Timeline

ROUTE MANAGER

Bay Towel
10.2024 - 04.2025

Territory Route Representative

Bay Towel
09.2021 - 10.2024

Product Sorter

Bay Towel
11.2020 - 09.2021

Assistant Retail Store Manager

Dad's Wine And Spirits
05.2012 - 06.2020

Air Traffic Controller

United States Navy
11.2006 - 10.2010

Associate of Applied Science - Criminal Justice

ITT Technical Institute

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