Shasta Cowan
Henderson,NV
Summary
Dedicated professional focused on supporting faculty and classroom needs offering support to students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Skilled in organization and verbal communication,
Overview
20
20
years of professional experience
Work History
Notary Public and Loan Signing Agent
Self Employed
11.2023 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked client identification to maintain compliance with state legal requirements.
- Administered oath to document signers to obtain affirmation of truth.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Examined documents for accuracy, completion and compliance before notarizing.
Store Director
Albertsons Supermarket
10.2012 - 01.2024
- Exceeded company targets consistently through proactive monitoring of KPIs.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Managed team of 70-100 associates.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Training and Development Manager
Albertsons Supermarket
11.2004 - 10.2012
- Managed 11 Area Training Facilitators.
- Developed high-performing teams through strategic coaching and mentoring initiatives for managers and supervisors.
- Promoted a culture of continuous improvement, implementing best practices in adult education methodologies across the organization.
- Optimized departmental performance with thorough needs assessments, aligning training programs to business objectives.
- Enhanced employee retention by implementing comprehensive training and development programs.
- Collaborated with cross-functional teams to integrate relevant industry trends into training materials and course content.
- Managed budgets and resources effectively, ensuring timely completion of all assigned projects within allocated constraints.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Directed training programs and development paths for managers and supervisors.
- Facilitated Leadership training to enhance participants' skills.
Education
Bachelor of Science - Business Administration
University of Redlands
Redlands, CA12-1998
Associate of Arts - Liberal Arts And Sciences
Crafton Hills College
Yucaipa, CA06-1997
Skills
- Organization
- Verbal and written communication
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Staff management
- Relationship building
- Conflict resolution
- Coaching and mentoring
- Soft skills training
- Training facilitation
Timeline
Notary Public and Loan Signing Agent
Self Employed
11.2023 - Current
Store Director
Albertsons Supermarket
10.2012 - 01.2024
Training and Development Manager
Albertsons Supermarket
11.2004 - 10.2012
Bachelor of Science - Business Administration
University of Redlands
Associate of Arts - Liberal Arts And Sciences
Crafton Hills College
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