Shasta Wildenmann
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Findley's Pharmacy
09.2023 - Current
- Perform customer service
- stocking the supplies
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- ordering supplies/medications
- package nursing home patient medication
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- calling insurance companies for assistance
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- enforcing HIPPA compliance
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Medical Assistant
Somerset Womens Health And Wellness
12.2019 - 09.2023
- enforcing HIPPA regulations
- answering phones to assist with patient care and scheduling appointments
- calling insurance companies for prior authorizations and approval for IUD's
- assisting the provider with gynecological procedures
- preparing requisitions for the procedures/tests performed
- preparing patient charts for upcoming appointments
- drawing labs and giving immunizations/depo provera injections
- collecting specimens
- calling patients regarding test results and referrals to outside specialists
- cleaning rooms and sterilization of equipment
- obtaining patient vitals and updating medications
- ordering supplies and restocking supplies
- Verified patient insurance coverage and collected required co-payments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- ordering testing and scheduling the testing
- making sure samples are in stock and logged
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Coordinator
Croyle Neilsen Therapeutics
11.2018 - 12.2019
- worked closely with intellectual disability patients
- certified DSP staff
- made sure patient charts were in compliance with state regulations
- provided and assisted with patient medical appointments and medications
- certified with combative training and first aide/CPR
- worked with patients with redirection behavior
- worked inside patients home to help them do everyday chores. Like laundry ,make their bed, preparing meals for the day and getting them prepared for daily activities
- worked along side with therapist
-
-
Medical Assistant
Excela Neurology
11.2006 - 11.2018
- answered phones for patient care and scheduling appointments
- prepared charts for upcoming appointment
- gathered testing for charts
- assisted with botox procedures and EMG's
- drew labs on patients
- gave B12 injections
- obtained vitals and updated medication lists
- called insurance companies for prior authorizations on testing and medications
- called and faxed medication to the pharmacy
- prepared paperwork for injectable medication for MS patient
- assist the provider with patient care
- stocked medication samples and kept log of medication
- assisted provider for patient talk groups relating to their disease
- complied with HIPPA
-
Pharmacy Technician
Walmart
09.1998 - 11.2006
- customer service
- answered phones regarding patient care/medication refills
- stocking medication and ordering supplies
- filling medication refills/ new scripts
- called insurance companies to help assist with claims and prior authorizations
- implemented new electronic pharmacy systems
- knowledge of medications
- documentation new medication scripts
Education
High School Diploma -
North Star High School
Boswell, PA06.1996
Skills
- Regulatory Compliance
- Drug utilization review
- Insurance Billing
- Insurance Verification
Certification
certified CPR
certified first aid
combative training
phlebotomy
Timeline
Pharmacy Technician
Findley's Pharmacy
09.2023 - Current
Medical Assistant
Somerset Womens Health And Wellness
12.2019 - 09.2023
Medical Coordinator
Croyle Neilsen Therapeutics
11.2018 - 12.2019
Medical Assistant
Excela Neurology
11.2006 - 11.2018
Pharmacy Technician
Walmart
09.1998 - 11.2006
High School Diploma -
North Star High School
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