Shastin Sullivan
Grand Junction,CO
Summary
I have obtained professional and customer service skills while working in banking and as a business owner for a residential cleaning business. I have seen both sides of being and employer and working as an employee. From that experience I strive to be a great employee and a team player. I know the importance of a good attitude, self-starting, a smile and to be reliable. I feel I'd be an asset to your company.
Overview
34
34
years of professional experience
Work History
Teller and New Accounts
Bank of Colorado
Grand Junction, Colorado
07.2024 - Current
- Executed daily cash balancing routines for teller transactions, including deposits and withdrawals.
- Recognized by management for providing exceptional customer service and exceeding sales goals.
- Provided exceptional customer service by answering phones and problem-solving customer service issues.
- Opened and close accounts, wires transfers and fraud prevention.
- Managed reports including foreign currency exchanges and stop payments.
- Conducted audits and maintained data entry reports for accurate financial tracking. Worked weekly reports.
Associate Banker
BMO Harris Bank
Grand Junction, CO
03.2021 - 07.2024
- Managed reports, collections, wire transfers, foreign currency orders and fraud prevention measures.
- Processed teller transactions and account openings and closures. Managed customer issues and complains. Balanced the atm and audited drawers.
- Performed daily cash balancing and operated ATMs effectively. Followed procedures and worked reports.
Self Employed Business Owner
Shastin's Personalized Cleaning Services
Glenwood Springs, CO
04.2010 - 03.2021
- Delivered residential and business cleaning services with a focus on quality and efficiency.
- Managed and trained employees.
- Generated quarterly reports for payroll and financial reports.
- Handled customer service, including product ordering and bid preparation.
- Maintained comprehensive records of production inventory, income, and expenses.
Teller/New Accounts Representative
Black Hills Federal Credit Union
Rapid City, SD
03.2000 - 04.2010
- Resolved customer complaints and conducted comprehensive audits of accounts.
- Balanced financial reports and ensured accurate data entry for collections.
- Resolved member issues promptly and professionally.
- Trained new tellers on procedures and customer service standards.
Cashier
Hot Springs Pool
Glenwood Springs, CO
03.1992 - 12.1999
- Welcomed customers, handled customer complaints and resolved issues promptly.
- Operated cash register and POS system for cash, check, and credit card transactions.
- Managed opening and closing procedures for pool operations.
- Provided swimming lessons and was a lifeguard.
- Answered phones and handled customer complaints.
Education
High School Diploma -
Glenwood Springs High School
Glenwood Springs, CO05.1996
Human Resources
Colorado Mountain College
Glenwood Springs, COSkills
- Sales experience
- Customer service driven
- 10 Key
- Typing 55wpm
- Positive and energetic
- Detail oriented
Timeline
Teller and New Accounts
Bank of Colorado
07.2024 - Current
Associate Banker
BMO Harris Bank
03.2021 - 07.2024
Self Employed Business Owner
Shastin's Personalized Cleaning Services
04.2010 - 03.2021
Teller/New Accounts Representative
Black Hills Federal Credit Union
03.2000 - 04.2010
Cashier
Hot Springs Pool
03.1992 - 12.1999
High School Diploma -
Glenwood Springs High School
Human Resources
Colorado Mountain College