Christian JovelRodriguez
Denver,CO
Summary
Bilingual Leasing & Sales Professional with 4+ years of customer service, sales, and leasing experience across multifamily housing and fitness industries. Proven success in closing leases, maintaining occupancy goals, and delivering exceptional resident experiences. Skilled in Yardi, Fair Housing compliance, and bilingual communication (English/Spanish).
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
PNC Bank
01.2025 - Current
- Efficiently processed deposits, withdrawals, check cashing, and loan payments.
- Promoted banking products, referred loan opportunities, and built customer relationships.
- Ensured secure fund handling, accurate records, and quick issue resolution.
Membership/Fitness Sales Advisor
Colorado Athletic Club
07.2021 - Current
- Delivered exceptional customer service and built trusted relationships with members.
- Conducted facility tours (similar to apartment showings) to highlight amenities and convert prospects.
- Promoted memberships using needs-based selling techniques, supporting revenue growth.
- Consistently trusted to cover shifts and support business needs as a reliable team member.
Membership Experience Lead
Vasa Fitness
05.2024 - 12.2024
- Greeted guests and supported member needs using technology and personal service.
- Sold memberships, upsold services, conducted tours, and assisted with personal training sign-ups.
- Handled daily operations including cleaning, restocking, and merchandise sales.
Shift Lead
Chuze Fitness
04.2023 - 05.2024
- Delivered excellent hospitality to all visitors and members.
- Conducted tours and membership sales while assisting with operations and cleaning.
- Answered phones and supported front desk operations.
Bank Teller
Wells Fargo
02.2022 - 03.2024
- Handled deposits, withdrawals, and check cashing accurately and efficiently.
- Promoted banking products and referred loan and mortgage opportunities.
- Maintained secure fund handling, accurate records, and resolved customer issues promptly.
Leasing Consultant
The Reserve at Stonegate Apartments
02.2023 - 02.2024
- Maintained 96% occupancy and 78% resident retention in a 300-unit community through leasing and renewals.
- Conducted tours, qualified prospects, and closed 120+ leases using Yardi and CRM systems.
- Delivered resident relations support including inquiries, service requests, rent collection, and delinquency follow-up.
- Ensured Fair Housing compliance and supported marketing efforts via social media and community events, boosting foot traffic by 25% YoY.
Sales Lead
Hollister Co.
06.2021 - 02.2022
- Assisted customers with product selection, sizing, and promotions to drive sales.
- Maintained visual merchandising and accurate pricing.
- Trained new associates and tracked inventory using company systems.
Sales Associate
American Eagle Outfitters
04.2020 - 06.2021
- Trained new associates and supported merchandising and inventory tasks.
- Recommended products and promoted sales through strong customer service.
- Maintained organized displays to improve store appearance and sales.
Marine (Network Administrator/Communications)
United States Marine Corps
01.2019 - 02.2022
- Maintained security and functionality of military computer networks.
- Installed hardware/software and monitored network activity for efficiency.
- Interpreted technical diagrams to maintain systems to exact specifications.
- Developed technical and leadership skills under high-pressure conditions.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05.2019
Skills
- Leasing & Sales: Leasing Process, Resident Relations, Occupancy Management, Closing Leases, Renewals
- Software: Yardi, CRM Platforms, Microsoft Office (Word, Excel, PowerPoint)
- Customer Service: Bilingual (English & Spanish), Conflict Resolution, Hospitality Experience
- Marketing: Community Events
- Adaptable
- Organized Multi-tasker
- Team Player
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Fair housing regulations
- Fair housing policies
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Accomplishments
Received Navy Achievement Medal
Received National Defense Service Medal
Certification
- CompTIA Network+
- CPR/AED
- USMC Network Communicator Course
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bank Teller
PNC Bank
01.2025 - Current
Membership Experience Lead
Vasa Fitness
05.2024 - 12.2024
Shift Lead
Chuze Fitness
04.2023 - 05.2024
Leasing Consultant
The Reserve at Stonegate Apartments
02.2023 - 02.2024
Bank Teller
Wells Fargo
02.2022 - 03.2024
Membership/Fitness Sales Advisor
Colorado Athletic Club
07.2021 - Current
Sales Lead
Hollister Co.
06.2021 - 02.2022
Sales Associate
American Eagle Outfitters
04.2020 - 06.2021
Marine (Network Administrator/Communications)
United States Marine Corps
01.2019 - 02.2022
High School Diploma -
Thomas Jefferson High School
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